Consultant – Epic

Responsibilities:

• Responsible the design, configuration, implementation, and optimization of Epic system.
• Design and configure the Epic modules and applications based on organizational requirements.
• Perform system testing, troubleshooting, and optimization to ensure optimal performance.
• Develop and maintain documentation for system configurations and updates.
• Provide ongoing support to end-users, including troubleshooting issues and resolving system-related problems.
• Provide support in Epic implementation and upgrade projects, including execution.
• Manage system change requests and coordinate with various departments to ensure seamless integration of changes.
• Generate and analyze reports to support decision-making and improve operational efficiency.
• Monitoring of system performance and usage metrics to identify areas for improvement.
• Ensure that processes and systems are compliant to all policies and regulations.
• Implement and maintain security protocols to safeguard patient and organizational data.
• Propose and implement enhancements to improve system functionality and user satisfaction.
• Act as a liaison between different stakeholders to address and resolve system-related concerns.
• Ensure data integrity and compliance with regulatory standards.
• Stay current with Epic system updates, industry trends, and best practices.

Qualifications:

• Possess active Epic certification for 2+ years
• Prior exposure to Epic module implementation or optimization
• Nice to have depending on Epic certification/specialty area: proficiency in SQL, data analysis, and reporting tools.
• Strong communication and interpersonal skills to collaborate effectively with both internal and external stakeholders (including business users, vendors, and team members).