Community Manager

About the Role

As a Community Manager, you’ll be the voice and heartbeat of a premium automotive brand across social media platforms. We are looking for someone who is passionate about seeking new opportunities to create impactful work, drive customer engagement, and tell compelling brand stories. Based in Madrid, you will join our digital-first team to oversee local content initiatives, ensuring everything we put out is high-quality, on-brand, and deeply engaging for our community. If you love fast-paced environments, creative writing, and connecting with people online, this is the perfect place to grow.

Responsibilities:

Community Engagement 

• User management by responding to community members in a timely, helpful, and professional manner.
• Post and manage daily content schedules while maintaining the brand’s unique voice.
• User management by responding to community members in a timely, helpful, and professional manner.
• Post and manage daily content schedules while maintaining the brand’s unique voice.

Content Creation 

• Collaborate with the wider content team to brainstorm and develop exciting local content ideas.
• Create engaging, high-quality local content across social media platforms (Facebook, Instagram).
• Translate and draft compelling copy from scratch in both English and the local language.

Performance Analysis & Insights

• Partner with our data team to analyse performance, tracking insights and learnings to improve future content.
• Identify local trends and cultural moments that can be turned into quick, creative content opportunities for the brand.

About You

The essentials:

• Professional-level fluency in both Portuguese and English, with exceptional creative writing and proofreading abilities.
• Proven experience working as a Community Manager or in a similar social media/editorial role.
• A strong, demonstrable understanding of social media platforms, algorithms, and best practices for audience engagement.
• A sharp eye for detail and the ability to deliver high-quality work under tight deadlines.
• A collaborative mindset, with excellent communication skills to work seamlessly across design, project management, and data teams.

Not a must, but a plus:

• Background or experience working with luxury lifestyle or automotive brands (bonus points if you love cars!).
• Hands-on experience or expertise in content optimisation strategy and maintaining strict brand consistency.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

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