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Be ready to explain how you handle difficult calls, document every contact, and stay within legal/ethical bounds. Prepare examples of meeting contact quotas, de-escalating conflict, and working with attorneys or managers on escalated files. Ask how the firm splits commercial vs. consumer work and how success is measured for this role.
A solid fit if you communicate clearly under pressure, tolerate high call volume, and prefer structured legal-collections work over open-ended sales. Less ideal if you need remote work (listing is not remote) or dislike regulated collections environments.
As a Commercial Recoveries Account Representative at Gurstel Law Firm P.C., a typical day centers on commercial account files: reviewing balances and documentation, contacting debtors or businesses about outstanding obligations, logging call outcomes, and coordinating with attorneys or paralegals when files need legal next steps. Expect structured call volume, careful note-taking, and firm compliance rules around collections contact.
Build phone and written communication for sensitive payment discussions; learn account systems, skip-trace basics, and status tracking; and study applicable consumer/commercial collections rules. No certification resources or costs are listed in the provided data.
No. The listing marks remote as 0 and places the job in Medicine Lake, Hennepin County, Minnesota.
It generally means pursuing payment on business or commercial account balances in a law-firm collections setting, not retail store customer service.
Prior collections, call-center, or account-representative experience plus comfort with detailed notes and compliance rules is typically more useful than a specific degree.
Website: gurstellawfirmpc.com
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Career Opportunity at Gurstel Law Firm P CMedicine Lake, Hennepin CountyFull Time, No Remote The Opportunity Gurstel Law Firm P C is seeking a dedicated Commercial Recoveries Account Representative to join our team. This role involves the collection of assigned accounts that are undergoing the pre-legal and judgment collection process. The ideal candidate will be responsible for recovering unpaid account balances and judgments owed by businesses and personal guarantors, all in compliance with Gurstel Law Firm’s standard operating procedures. Your Responsibilities Collect outstanding accounts receivable from businesses and personal guarantors. Communicate effectively with clients to resolve payment issues. Follow up on overdue payments through various collection methods, including phone calls, emails, and letters. Ensure all collections are in compliance with legal and ethical standards. Update records and maintain accurate documentation of all interactions and transactions. Skills & Qualifications Strong communication and negotiation skills. Proven experience in accounts receivable or similar collections roles. Familiarity with legal and regulatory requirements for commercial recoveries. Ability to work independently and manage multiple tasks efficiently. Proficient in using CRM software and other relevant tools. About Gurstel Law Firm P C Gurstel Law Firm, P.C., is a reputable legal practice based in Medicine Lake, Hennepin County. Our firm specializes in commercial recoveries and provides comprehensive services to ensure the timely recovery of debts owed by businesses and individuals. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!
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