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Strong fit if you like structured admin work in a hospital/behavioral-health setting, stay organized under interruption, and can support clinicians while treating adult patients and families with care and confidentiality.
As a Clinical Secretary for Adult Behavioral Health at Hartford Healthcare in Vernon, you would typically coordinate the unit’s front desk and clinical admin flow: check in patients and families, schedule appointments and groups, maintain charts and referrals, route calls to clinicians, and support documentation so the behavioral health team can focus on care.
Strengthen medical office workflows, HIPAA-aware communication, behavioral-health terminology, scheduling/EHR habits, and calm de-escalation with patients and families. No certification list or costs were provided for this posting.
No. The listing is on-site in Vernon (Tolland County area), not remote.
Front-desk and clinical-admin support: scheduling, check-in, records, phones, and coordination for the behavioral health team.
No verified pay bands or employer star ratings were in the provided data, so none are stated.
Website: hartfordhealthcaremedicalgroup.org
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Hartford Healthcare is hiring a Clinical Secretary for our Adult Behavioral Health department in Vernon, Tolland County, Connecticut. As a full-time member of our clinical operations team, you'll support our behavioral health providers and ensure the administrative foundation that allows patient care to thrive. Role Overview The Clinical Secretary is essential to our Adult Behavioral Health program's success. You'll work directly with psychiatrists, therapists, and clinical care coordinators at our Vernon location, managing patient scheduling, medical records, and office operations. This role bridges clinical needs and administrative efficiency, supporting both staff and the patients we serve. Key Responsibilities Schedule appointments for psychiatric and therapy sessions, managing provider calendars and patient flow Maintain electronic health records (EHR) with accuracy and confidentiality, ensuring HIPAA compliance Answer phones, direct calls, greet patients, and respond to inquiries with professionalism and care Process referrals, verify insurance coverage, and coordinate prior authorizations for behavioral health services Transcribe clinical notes, document treatment plans, and maintain accurate progress records File and retrieve patient charts, manage records systems, and maintain office supplies and equipment Support administrative tasks including correspondence, scheduling coordination, and data entry What We're Looking For High school diploma or GED Previous clerical, secretarial, or administrative experience in healthcare (preferred) Solid understanding of medical terminology and behavioral health concepts Comfort using electronic health record systems and standard office software Strong ability to organize multiple priorities and manage time effectively Excellent verbal and written communication skills for patient and team interaction Commitment to maintaining patient privacy and confidentiality Why Join Hartford Healthcare Hartford Healthcare is Connecticut's most comprehensive healthcare network, with 40,000 colleagues united in our mission to provide compassionate, evidence-based care. At Natchaug Hospital, our Adult Behavioral Health services serve Eastern Connecticut's communities with expert treatment and support for individuals managing mental illness and substance use. Join a team that values your work and invests in your professional development. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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