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Be ready to walk through how you triage needs, communicate with stressed clients, and coordinate multi-agency care without overstepping clinical scope. Prepare one example of reducing wait or no-show friction, and questions about caseload, systems used, and how navigators work with clinical teams at Wise Group.
Strong fit if you like structured client advocacy, calm triage, and local face-to-face service in Rotorua rather than pure clinical treatment delivery. Data on this employer brand is thin and partly mismatched to fintech “Wise,” so confirm the organisation’s mission and services in the interview.
As a Clinical Navigator at Wise Group in Mangakakahi, Rotorua, a typical day centres on helping clients find and move through the right care pathways. You would intake and prioritise referrals, explain options in plain language, book or coordinate appointments, and keep clinicians, families, and community providers aligned. Much of the work is phone, in-person, and admin follow-up—tracking barriers (transport, waitlists, paperwork), escalating risk, and documenting next steps so no one falls through the gaps. On-site presence is expected (not remote).
No. The listing is on-site in Mangakakahi, Rotorua (remote flag is 0).
Guide people through care pathways—intake, coordination, education, and follow-up—so they reach the right services efficiently.
No verified pay bands or employee-review scores are in the provided data; do not assume Glassdoor/Indeed numbers.
Website: wise.com
Wise, formerly known as Transfer Wise, is an Estonian-British financial technology company focused on global money transfers and Business Finance. Headquartered in London, it was founded by Kristo Käärmann and Taavet Hinrikus in January 2011. As of 2023, it offers three main products: Wise Account, Wise Business, and Wise Platform.
Public cache only — not an employee review.
Clinical Navigator at Wise Group in Mangakakahi, Rotorua What This Role Involves Utilize your clinical expertise to navigate and support tangata whai ora (people in need) as they transition into the community. Your role will involve guiding them towards the necessary resources and support systems to ensure their well-being and success. Day-to-Day Responsibilities Assess individual needs of tangata whai ora to determine appropriate interventions and services. Collaborate with healthcare providers, community organizations, and other stakeholders to facilitate access to care. Educate tangata whai ora on available resources and support options. Monitor progress and adjust plans as necessary to ensure ongoing success. Skills & Qualifications Proven experience in clinical navigation or a related field. Demonstrated ability to work effectively with diverse populations. Strong communication and interpersonal skills. Affinity for linking people with the right resources and support systems. More About Wise Group At LinkPeople, we are committed to valuing people as our most significant asset. Our mission is to provide a healthy work-life balance and foster an environment where everyone can thrive. We offer additional annual leave, paid well-being days, and the HealthNow payment card valued at $250 per year. Additionally, there is an increased KiwiSaver contribution for your financial security. Apply Today Use your clinical expertise to make a difference in people's lives by applying for this full-time position with Wise Group. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-07-26 UTC · getajob.ai