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Expect scenarios on high-volume specialty clinics, prior auth delays, difficult family calls, and how you escalate clinical vs. administrative issues. Prepare examples of accuracy under pressure and training or process improvements you led.
Strong fit if you have advanced clinic admin experience in specialty pediatrics or multi-provider settings and prefer on-site hospital/clinic operations over remote work.
As a Clinical Administrative Office Specialist IV in Pediatrics Urology at Uahsf in Birmingham, Jefferson County, you would typically coordinate front-office and clinic workflow for a specialty urology service: scheduling and check-in, chart and referral prep, insurance and authorization follow-up, patient and family communication, and liaison work with physicians, nurses, and hospital partners. Level IV work usually means handling more complex queues, mentoring junior staff, and keeping clinic throughput accurate and compliant on site (not remote).
Build strength in medical office systems, pediatrics specialty terminology (urology), referral/auth workflows, HIPAA-safe communication, and multi-provider scheduling. Soft skills that matter: calm triage of parent calls, prioritization under clinic volume, and precise documentation.
No. The listing is on-site in Birmingham, Jefferson County (remote flag is 0).
A senior specialist level: more complex cases, higher independence, and often informal leadership of office workflows.
No certification family or paid training resources were provided for this posting.
Website: uahsf.com
Public cache only — not an employee review.
Join Uahsf as a Clinical Administrative Office Specialist IV in Pediatrics Urology at Children's Hospital Tower in Birmingham, Jefferson County. This full-time position offers a Monday through Friday day schedule supporting our pediatric urology department in delivering excellent patient care. Position Summary As a Clinical Administrative Office Specialist IV, you'll lead administrative operations in our pediatric urology clinic. This level IV role demands advanced expertise in healthcare administration, managing complex clinical workflows and patient experiences from scheduling through follow-up. You'll partner with physicians, nurses, and clinical staff to enhance clinic efficiency while maintaining exceptional standards of patient care and medical record confidentiality. Core Duties Manage patient scheduling, appointment coordination, and clinic flow to optimize provider productivity and patient satisfaction Answer and triage patient phone and in-person inquiries with clinical awareness and professionalism Process, maintain, and file patient medical records and clinical documentation in full HIPAA compliance Coordinate with billing and insurance teams on payment questions, coverage verification, and claims resolution Support clinical staff with supply ordering, chart preparation, and treatment room readiness Complete patient intake, obtain consent forms, and communicate pre-visit instructions Manage clinic operations including correspondence, resource scheduling, and maintaining clinical workspace standards Address patient and family questions with empathy and practical clinical knowledge Qualifications High school diploma or GED required; college coursework preferred 5+ years of healthcare administrative experience in a clinical environment Proficiency with electronic health record (EHR) systems and medical office software Strong written and verbal communication with patients and clinical professionals Excellent organizational skills and attention to detail in a dynamic setting Working knowledge of HIPAA regulations and patient privacy standards Compassion for pediatric patients and families, with strong teamwork abilities Medical administrative certification (CMAA, CMAS, or equivalent) preferred More About Uahsf Uahsf empowers its team with meaningful benefits: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, and Public Service Loan Forgiveness Program eligibility. We invest in the people who drive our mission to serve pediatric patients across the region. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to…
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