Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Expect questions on patient service under volume, HIPAA-safe communication, scheduling conflicts, and teamwork with nurses and providers. Prepare examples of calm triage of calls, accurate registration, and how you handle upset patients in a hospital-affiliated clinic.
Strong fit if you want frontline ambulatory support inside a major Boston-area academic system and can stay organized, discreet, and patient-facing amid high volume and current workforce headlines.
As a Clinic/Practice Assistant at Mass General Brigham, a typical day supports outpatient or practice operations: greeting and rooming patients, scheduling and check-in/out, verifying demographics and insurance basics, routing messages to clinical teams, stocking exam rooms, and keeping charts and front-desk workflows moving across a large academic health system.
No. The listing is on-site (remote flag 0) in the United States.
It is a not-for-profit integrated system anchored by Massachusetts General Hospital and Brigham and Women's Hospital, plus community care and a regional health plan.
Local and national outlets have covered a large Massachusetts nurses strike involving Mass General Brigham; ask interviewers how practice-assistant staffing is affected.
Website: partners.org
Mass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan serving Massachusetts and southern New Hampshire. The system is a principal teaching affiliate of Harvard Medical School. In November 2019, Partners announced a five-year strategy and said it would rebrand as Mass General Brigham to present a unified identity across the system.
Public cache only — not an employee review.
Clinic/Practice Assistant, OBGYN — Mass General Brigham — US Site: Mass General Brigham Medical Group Northern Massachusetts, Inc. Role Overview The Clinic/Practice Assistant is a vital part of the healthcare team at Mass General Brigham. This role supports the operations and patient care in an OBGYN clinic setting. The assistant will be responsible for administrative tasks, scheduling appointments, managing patient records, and ensuring a smooth workflow to support our mission of providing exceptional patient care. What You'll Do Assist with appointment scheduling and coordination Manage patient records and medical documentation Process insurance claims and billing information Handle front desk duties, including greeting patients and answering inquiries Support clinical staff as needed for patient care coordination Ensure compliance with healthcare regulations and policies Skills & Qualifications High school diploma or equivalent; additional training in medical office procedures preferred Excellent organizational skills and attention to detail Proficient in Microsoft Office Suite, particularly Excel and Word Familiarity with electronic health records (EHR) systems is a plus Strong communication and interpersonal skills Ability to work effectively in a fast-paced environment Experience in healthcare or administrative support roles is beneficial Working at Mass General Brigham At Mass General Brigham, we are dedicated to providing exceptional care and advancing the boundaries of medical knowledge. Our team members enjoy competitive compensation packages, comprehensive benefits, and opportunities for professional growth within a leading healthcare organization. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately to avoid delays in processing your application.
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