- Full Time
- Tampa, Hillsborough County
Journeyswithjanine
Journeyswithjanine is hiring a Client Support Specialist in Tampa, Hillsborough County. In this full-time position, you'll be the voice and organizer behind seamless travel experiences, helping clients turn their journey plans into reality.
About the Role
As a Client Support Specialist at Journeyswithjanine, you'll partner directly with travelers to guide them through their planning process. You'll become expert at understanding client needs, clarifying travel options, and handling all the coordination details that transform a vague idea into a booked, detailed itinerary. Your attention to detail and friendly communication style will ensure every client feels supported from their first inquiry through the end of their trip.
What You'll Do
- Respond to client inquiries via phone and email with clear, helpful travel information
- Assess client preferences and constraints to recommend relevant travel packages and options
- Coordinate reservations across accommodations, transportation, and activities
- Build and refine detailed itineraries that match client expectations
- Troubleshoot scheduling conflicts and logistics to keep trips on track
- Maintain organized client records and follow up on action items
- Answer questions about destinations, travel requirements, and available services
What We're Looking For
- Genuine enjoyment of helping people and solving their challenges
- Excellent organizational and time-management skills
- Strong communication abilities, both spoken and written
- Comfort with phone and email-based client interaction
- Attention to detail and accuracy when handling reservations and dates
- Ability to work independently and as part of a small team
- Experience in customer service, travel, hospitality, or a related field is a plus
About Journeyswithjanine
Journeyswithjanine specializes in crafting personalized travel experiences. We work with clients across Tampa and beyond to design journeys that fit their style, budget, and dreams.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
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Working in Tampa, Hillsborough County
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Florida is a state in the Southeastern and South Atlantic regions of the United States. It borders the Gulf of Mexico to the west, Alabama to the northwest, Georgia to the north, the Atlantic Ocean to the east, the Straits of Florida to the south, and The Bahamas to the southeast. About two-thirds of Florida occupies a peninsula between the Gulf of Mexico and the Atlantic Ocean. It has the longest
- Elevation 36m (118 ft)
Source: Wikipedia (state)
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