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Strong fit if you already manage employer benefits clients and like structured service delivery inside a large risk/insurance professional-services platform. Thin fit if you want pure product engineering or fully remote work—this listing is not remote and is client-service heavy.
As Client Services Manager for Employee Health & Benefits at Marsh McLennan in Schaumburg, a typical day centers on employer-sponsored benefits accounts: coordinating client renewals and service issues, working with carriers and internal specialists, tracking plan and claims questions, and keeping sponsors informed on coverage, compliance touchpoints, and next steps.
No occupation or certification package was supplied. Practical focus for this title is client management for group health & benefits, broker/carrier coordination, clear written updates, and comfort with plan design and service workflows—without prescribed certs or listed costs.
No. The listing marks remote as off and places the job in Schaumburg, Cook County, Illinois.
It is a global professional services group in insurance broking, risk, reinsurance, consulting, and related advisory businesses (Wikipedia).
No verified pay bands, star ratings, or review aggregates were provided in the data, so none are stated here.
Website: mmc.com
Marsh & McLennan Companies, Inc., doing business as Marsh McLennan and Marsh, is a global professional services firm headquartered in New York City, with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. Its four main operating companies are Marsh, which offers risk management, insurance broking, insurance program management, risk consulting, analytical modeling, and alternative risk financing services; Marsh Re, a reinsurance intermediary and advisor; Mercer, which provides consultin…
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Marsh McLennan Agency Midwest in Schaumburg, Cook County seeks an experienced Client Services Manager - Employee Health & Benefits to lead client relationships and support team operations within our comprehensive brokerage practice. This is a full-time position offering the opportunity to grow your career with a firm that prioritizes both talent development and workplace culture. About the Role As Client Services Manager for Employee Health & Benefits, you'll serve as a key point of contact for our corporate clients, managing account relationships and ensuring seamless delivery of benefit solutions. You'll work alongside insurance brokers and consultants to coordinate policy administration, handle client inquiries, and oversee implementation of health and benefits programs that align with client objectives. What You'll Do Build and maintain strong relationships with employee benefits clients across various industries Coordinate the delivery of health insurance, retirement planning, and ancillary benefit services Manage day-to-day client communications and resolve service requests with professionalism and urgency Support account management activities including renewals, policy changes, and compliance documentation Collaborate with internal teams to ensure accurate and timely implementation of benefits programs Maintain organized client records and follow through on administrative tasks Contribute to client retention and satisfaction through proactive service delivery What We're Looking For Proven experience in employee benefits client services, account coordination, or benefits administration Strong organizational and project management abilities Excellent written and verbal communication skills Demonstrated ability to manage multiple clients and priorities simultaneously Proficiency with client management and benefits administration systems Professional demeanor with a commitment to client service excellence High school diploma or equivalent required; bachelor's degree preferred About Marsh McLennan Agency Midwest Marsh McLennan Agency Midwest is an independent, full-service insurance brokerage serving businesses and individuals throughout the region. We specialize in commercial insurance, employee benefits solutions, private client insurance, and retirement services. Our firm is recognized as a valued workplace, built on a foundation of talented professionals dedicated to helping clients navigate their most complex insurance and benefits challenges. How to Apply Interested candidates should submit their resume and application through this listing.
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