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Client Access Representative, Dental

Colorado Coalition · Denver, CO

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to discuss trauma-informed customer service, de-escalation, and accurate intake under pressure. Ask how dental access fits the Coalition’s housing mission and how the team handles high volume and turnover pressures reported in local coverage.

Fit summary

Strong fit if you want mission-driven, in-person client-access work in Denver dental/homeless services and can stay organized and empathetic with vulnerable clients. Weaker fit if you need remote work or a quiet, low-volume desk role.

Day in the role

As a Client Access Representative, Dental for Colorado Coalition for the Homeless in Denver, a typical day would center on front-door access for dental care within a homeless-services organization: greeting clients, checking eligibility or scheduling, gathering intake details, coordinating with clinical staff, and routing people to the right next step with clear, calm communication.

FAQ from this listing

Is this role remote?

No. The listing is Denver, CO with remote set to off-site only (remote: 0).

What does the Coalition do?

It is a homelessness-focused nonprofit in Denver, recently in the news for affordable-housing projects tied to the Downtown YMCA site.

Any workplace concerns in the data?

Colorado Politics reported worker rallies citing low pay and high turnover; treat that as one news signal, not a full review dataset.

Role overview (listing rewrite)

Career Opportunity at Coloradocoalition - Client Access Representative, Dental - Denver, CO About the Role The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Client Access Representative plays a pivotal role within a dynamic, interdisciplinary care team, serving as a critical liaison between clients/patients and various departments. What You'll Do Assist clients/patients with navigating the healthcare system to ensure they receive appropriate dental services. Collect and document client/patient information for accurate scheduling and treatment planning. Communicate effectively with internal team members, including dentists, hygienists, and administrative staff, to provide seamless service delivery. Handle inquiries from clients/patients regarding their appointments, treatments, and billing. Support the overall operations of the dental clinic by maintaining a clean and organized environment. Who We're Looking For A strong communicator with excellent interpersonal skills. Proficient in using electronic health records and scheduling systems. Detail-oriented and able to handle multiple tasks efficiently. Compassionate and committed to serving individuals facing homelessness or at-risk situations. More About Coloradocoalition The Colorado Coalition for the Homeless is dedicated to removing barriers that restrict access to adequate housing and healthcare. We honor the inherent dignity of those we serve, affirming their capabilities and fostering hope in a better life. By building strong, caring communities through integrated services, advocating for social equity, achieving excellence, and using resources judiciously, we strive to create lasting solutions to homelessness. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately and submit your resume and cover letter highlighting relevant experience in healthcare administration or customer service.

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Questions to ask them

Generated for personal interview prep · 2026-07-25 UTC · getajob.ai