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Be ready to walk through how you diagnose a weak channel, set KPIs, and improve conversion without breaking compliance. Expect examples of partner or broker coordination, cross-functional work with marketing/ops, and how you report results to leadership at a large insurer like Humana.
Strong fit if you have channel or growth performance experience in insurance, healthcare, or regulated sales distribution and can own MarketPoint metrics end to end. Thin data on pay, culture scores, and formal career ladders—treat those as open questions for the recruiter.
As Channel Performance Lead for MarketPoint at Humana, a typical day centers on channel results for Medicare and related distribution: reviewing lead, conversion, and retention metrics; aligning brokers, digital, and partner channels; troubleshooting underperforming campaigns; and briefing stakeholders on targets, compliance guardrails, and next actions.
No occupation or certification package was provided for this listing. Focus on channel analytics, Medicare Advantage distribution literacy, partner/broker management, and performance storytelling for leadership.
The listing points to Capitol, Richmond, Virginia (downtown/capitol area), and it is not marked remote.
Humana is a major U.S. health insurance company; public summaries place it among the largest national providers.
MarketPoint is Humana’s distribution-facing side of the business; a Channel Performance Lead would own how those channels perform against targets.
Website: humana.com
Humana Inc. is an American for-profit health insurance company based in Louisville, Kentucky. In 2024, the company ranked 92 on the Fortune 500 list, which made it the highest ranked company based in Kentucky. It is the fourth largest health insurance provider in the U.S.
Public cache only — not an employee review.
HUMANA Capitol, Richmond About This Position The Channel Performance Lead is a pivotal role within Humana's MarketPoint Performance Excellence team. As a key member of this team, you will be responsible for driving performance visibility, insights, and accountability for a designated sales channel. You'll serve as the primary performance management partner to channel leadership, translating business results into actionable insights that support data-driven decision-making. What You'll Do Drive performance visibility, insights, and accountability for assigned sales channels Translate complex data into clear, actionable insights for channel leaders Support the development of strategies to improve channel performance Collaborate with cross-functional teams to ensure alignment on key performance indicators (KPIs) Provide regular reporting and analysis to support business decisions Requirements Experience in sales or marketing performance management Strong analytical skills with the ability to interpret complex data sets Excellent communication and presentation skills A proven track record of driving performance improvement Familiarity with CRM systems and data visualization tools About the Company Humana is a leading health and well-being company, dedicated to making healthcare work better for everyone. Our mission is to help people live healthier lives by simplifying the complexities of healthcare. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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