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Prepare brief retail examples of helping a hesitant buyer, handling returns or complaints calmly, and looking after high-value stock. Ask about store rostering, sales expectations, and product training on the Shiels range.
Strong fit for candidates who like face-to-face retail sales, polished customer service, and on-site jewellery store work in Perth rather than remote roles.
As a Sales Associate at Shiels Jewellers (Joondalup role, Perth-area listing), a typical day covers floor sales, helping customers choose jewellery, answering product questions, completing sales, and keeping displays tidy and secure in a retail jewellery store.
No. The listing is on-site in the Perth area (remote flag is 0).
The job location is Perth CBD, Perth, Western Australia, with the title referencing Joondalup.
Shiels Jewellers is a jewellery retailer; this Sales Associate role is customer-facing retail sales in that store setting.
Casual Sales Associate Joondalup at Shiels Jewellers in Perth CBD, Perth About the Role We are currently seeking a Casual Sales Associate to join our team at Shiels Jewellers. As a member of our retail sales force, you will play a crucial role in providing exceptional customer service and driving sales within the store. Assist customers with selecting and purchasing jewellery items Provide product knowledge and answer queries about our extensive range of jewellery Process transactions accurately and efficiently Maintain a clean and attractive store environment Participate in team training sessions to enhance sales skills and product knowledge Responsibilities The successful candidate will be responsible for: Providing outstanding customer service at all times Assisting customers with a wide range of jewellery items, including engagement rings, wedding bands, and fashion pieces Processing transactions accurately and efficiently using our point-of-sale system Maintaining the store's appearance by restocking shelves and ensuring displays are presentable Participating in team meetings to discuss sales strategies and customer feedback Requirements To be successful in this role, you will need: A friendly and approachable personality with excellent communication skills Previous retail experience, particularly in a jewellery or luxury goods setting (not mandatory but advantageous) A good understanding of customer service principles The ability to work flexible hours, including weekends and public holidays A valid driver's license as the role may require travel between stores for training purposes More About Shiels Jewellers About us, Shiels is a growing family jewellery business with stores located in major shopping centres across metropolitan Adelaide, Perth, Queensland and Western Sydney. We pride ourselves on providing an extensive range of jewellery that embodies great design, impeccable quality, and durability. Our prices are highly competitive, enabling us to maintain our reputation as the leading jewellery retailer. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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