Case Manager

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready with concrete examples of needs assessment, referral handling, documentation, and working within eligibility or benefit rules. Expect questions on how you evaluate quality of services, prioritize a caseload, collaborate with staff or volunteers, and keep records accurate under time pressure. Tie answers to Amityfdn’s community setting in Los Angeles rather than generic corporate case management.

Fit summary

Strong fit if you like structured client advocacy, clear documentation, and program rules more than pure clinical therapy. Thin public company data means culture and caseload type should be verified in the interview.

Day in the role

As a Case Manager at Amityfdn you would likely mix client-facing support with light coordination: handle referrals and needs evaluations, help resolve complaints, keep case notes and reports current, and align day-to-day work with eligibility and program rules set by leadership. On a South Main Street schedule that can mean fielding walk-ins or scheduled appointments, checking progress against service plans, and flagging resource or quality issues so programs stay effective for the people you serve.

Skills to emphasize

Build operations and project habits that transfer to caseload and program work:

• Saylor Academy — Business & Management courses (free)
• Google Project Management — Skillshop / free intro resources (free)

FAQ from this listing

Is this role remote?

No. The listing is on-site at 3316 S. Main St., Los Angeles, CA 90007.

What does O*NET say Case Managers do day to day?

Direct client support (referrals, needs evaluations, complaints), recordkeeping, and helping set or follow program eligibility and quality standards—see O*NET 11-9151.00.

Are there free upskilling options tied to this family?

Yes: Saylor Business & Management courses and Google Project Management intro resources are both listed as free in the certs data.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
• Direct activities of professional and technical staff members and volunteers.
• Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
• Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
• Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
• Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
• Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
• Recruit, interview, and hire or sign up volunteers and staff.

O*NET source

Role overview (listing rewrite)

CASE MANAGERAmityfdn3316 S. Main St. Los Angeles, CA 90007 What This Role Involves The Case Manager is responsible for the coordination and management of comprehensive patient care services to improve health outcomes, enhance satisfaction, and reduce unnecessary healthcare utilization. As part of the Enhanced Care Management (ECM) program, this role focuses on high-need populations with complex and chronic conditions. The ECM Advocate coordinates medical, behavioral, and social services to address a full range of patient needs, ensuring that clients receive the necessary support for long-term housing goals and minimizing recidivism. This position specifically serves students across Orange County, including in-custody services within county jail settings and post-release services in the community. Responsibilities Coordinate medical, behavioral, and social services to address complex patient needs. Improve health outcomes and enhance client satisfaction through comprehensive care management. Reduce unnecessary healthcare utilization by optimizing care delivery. Create a supportive network of services and resources for clients in Orange County. Support long-term housing goals and minimize recidivism among high-need populations. Work with clients in both secure correctional settings and the community post-release. Who We're Looking For We are seeking a highly motivated Case Manager to join our team. Ideal candidates will possess strong communication, organizational, and problem-solving skills. A background in healthcare or social services is preferred, along with experience in case management or related fields. The ability to work effectively in secure correctional settings and the community post-release is essential. More About Amityfdn Amityfdn is dedicated to improving health outcomes for high-need populations through comprehensive care management programs. Our mission is to provide support and resources that help clients achieve long-term housing goals, enhance their quality of life, and reduce recidivism. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately to increase your chances of being considered. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in 3316 S. Main St. Los Angeles, CA. 90007, hybrid, or fully remote?