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Be ready to role-play a difficult call: calm tone, clarifying questions, and a clear next step. Prepare examples of handling pressure, data accuracy, and teamwork in a high-volume phone environment. Know why Adelaide CBD hours and on-site presence work for you.
Strong fit if you communicate clearly under time pressure, stay organised with systems and notes, and prefer structured customer contact in an office-based call centre rather than remote work.
As a Call Centre Operator at Bunge in Adelaide CBD, your day centres on inbound and outbound customer or trade calls: verifying details, logging cases, following scripts and escalation paths, and updating CRM notes. Expect steady queue work, short breaks between peaks, and clear targets on response quality, handle time, and accurate follow-up.
No. The listing is on-site in Adelaide CBD (remote flag is off).
Handle calls, capture accurate information, resolve or escalate issues, and keep records complete for the next person in the chain.
Work is in the Adelaide CBD commercial area of South Australia; plan commute to King William Street and standard city office rhythms.
Bunge - Adelaide CBD, Adelaide What This Role Involves We are seeking enthusiastic Call Centre Operators to join our team for the 2026/27 harvest season, running from October through to January. As a Call Centre Operator, you will play a key role in delivering exceptional customer service and providing accurate, up-to-date information to our grain industry customers. Core Duties Respond to incoming calls from customers seeking information about Bunge's products and services. Provide detailed and accurate information regarding pricing, product availability, and delivery schedules. Assist in resolving customer inquiries and issues promptly and effectively. Maintain a professional demeanor and ensure all interactions are conducted with the highest level of customer service. Skills & Qualifications Excellent communication skills, both verbal and written. Prior experience in call centre operations or customer service is desirable but not essential. A strong understanding of the Australian grain industry would be advantageous. Ability to work independently and as part of a team. About the Company Bunge is one of the world's leading suppliers of agricultural products. Based in Eastwood, our Adelaide CBD location offers an entry point into the Australian grain industry with opportunities for growth and development. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. The 2026/27 harvest season runs from October through to January, so don't miss out on this exciting opportunity!
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