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Be ready with examples of leading a busy service, fixing a complaint without losing the floor, and coaching a teammate under pressure. Expect questions on hygiene, rostering trade-offs, and working respectfully in a care environment.
Strong fit if you enjoy hands-on cafe work, steady people leadership, and serving older adults and visitors in a care-linked Auckland setting—not a remote desk role.
As Cafe Supervisor at Summerset - Care in Auckland, you lead the cafe floor and counter through service peaks, set the shift brief, and keep food and beverage quality consistent for residents, families, and staff.
Strengthen shift leadership, coffee and counter service standards, food safety practice, cash handling, and calm resident-facing communication. No certification resources were supplied for this listing.
No. The listing is on-site in Auckland, North Island (remote flag is 0).
The employer name points to a care/retirement context; expect a cafe serving residents, families, and staff rather than a pure high-street café alone.
Familiarity with central Waitematā areas (Viaduct, Wynyard, City Centre) and peak commute patterns helps for reliable shift attendance.
Cafe Supervisor at Summerset - Care in Auckland, North Island Role Overview We believe that a great cup of coffee and a warm smile can brighten anyone’s day. At Summerset - Care, we’re more than just a café; we are a community hub, a space for connection, and a team that supports and looks out for each other. We are now looking for a Café Supervisor for our Milldale Village who shares our love for people, hospitality, and quality service. You’ll play a key role in delivering exceptional customer experiences while ensuring the smooth operation of our café. Core Duties Oversee daily operations to ensure efficient and effective running of the café Ensure high standards of hygiene and safety are maintained at all times Manage a team of baristas, providing training and support where needed Develop and implement marketing strategies to increase customer traffic and sales Monitor inventory levels and manage stock orders to minimize waste Handle cash transactions and maintain accurate records Who We're Looking For We are seeking a dynamic individual with excellent leadership skills who can inspire and motivate their team. You should have previous experience in a supervisory role within the hospitality industry, preferably in a café setting. Strong communication and interpersonal skills are essential, as is the ability to multitask effectively under pressure. A passion for customer service and a commitment to quality will set you apart. About Summerset - Care Summerset - Care is dedicated to creating warm and welcoming spaces where people can connect and thrive. Our café at Milldale Village serves as the heart of our community, offering not just coffee but genuine connections and support. If you are someone who thrives in a collaborative environment and has a passion for making others feel valued, we would love to hear from you. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. If you share our values and are excited about joining a team that cares, we encourage you to apply today!
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