- Full Time
- Riyadh, KSA
MENA Consultant
Location: Riyadh, KSA.
Years of Experience: 4+ years.
Working Arrangement: on-site.
Language Requirements: Fluency in English (written and spoken).
We are seeking a Business Process Analyst to support the assessment, enhancement, and documentation of operational processes and governance frameworks. The role will focus on developing and improving process documentation within technology-driven environments. Experience in travel e-commerce, fintech, IT, or service-tech domains is preferred.
Key Requirements
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Proven experience in business process analysis or similar roles.
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Proven experience in developing and maintaining SOPs and SLAs.
- Domain background in travel e-commerce, fintech, IT, or digital service platforms.
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Ability to analyze current workflows, identify improvement opportunities, and define optimized processes.
Preferred Qualifications
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Previous experience in consulting or Big Four environments.
Other Qualifications
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Bachelor’s degree in Information Technology, MIS, Business Administration, or a related field.
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Strong analytical and organization skills with attention to detail.
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Effective communication and stakeholder interaction skills.
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Ability to work independently in a fast-paced or client-driven environment.
Key Responsibilities
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Analyze and document business processes, identifying areas for standardization and efficiency improvement.
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Develop, update, and maintain SOPs, SLAs, and related governance documentation.
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Create process maps, workflow diagrams, and operational playbooks aligned with organizational standards.
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Work cross-functionally with IT and business units to ensure correct process implementation.
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Conduct process performance evaluations and support continuous improvement initiatives.
- Provide knowledge transfer and process training for relevant stakeholders.
If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/
If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/
To apply for this job please visit job-boards.eu.greenhouse.io.
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Working in Riyadh, Saudi Arabia
Weather right now in Riyadh, Saudi Arabia: checking… · Local time: · Air quality: · Daylight: · UV index:
Riyadh is the capital and largest city of Saudi Arabia. It is also the capital of the Riyadh Province and the centre of the Riyadh Governorate. Located on the eastern bank of Wadi Hanifa, the current form of the metropolis largely emerged in the 1950s as an expansion of the 18th-century walled town, following the dismantling of its defensive fortifications.
Riyadh Province is a province in central Saudi Arabia, covering much of the historic Najd region in the heart of the Arabian Peninsula. Its administrative seat is Riyadh, the capital and largest city of Saudi Arabia. With a population of 8,591,748 in 2022, it is the most populous province in the Kingdom and the second-largest by area after the Eastern Province.
- Elevation 596m (1,955 ft)
Source: Wikipedia (state)
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