Benefits Technology Analyst

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Benefits Technology Analyst to their Corporate Synergies team. This is a hybrid role based in the Greater Philly Metro Region. 

The Benefits Technology Analyst is critical to the success of the ongoing support and annual renewal of CSG’s Employer and Participant Support Service offerings.  This role works closely with the Client Engagement Manager (CEM) to understand the requirements and to execute the deliverables within the designated timeframe.  They are responsible for system setup/configuration, ongoing maintenance, testing and reporting for all Client Solutions related to Employer and Participant Support.

Additionally, the Benefits Technology Analyst is responsible for coordinating the complete and timely delivery of the Benefits Administration system, Billing Reports, Payroll Integration, Review and Reconciliation of Carrier Error Reporting.

The Analyst must stay current on Federal and State regulations and legislation that may affect employee benefits, particularly those impacting system configuration and reporting needs.

Essential Functions

1. Set-Up and maintenance of Client Solutions Products (i.e. Benefits Administration System).
2. Following CSG processes and ensures all documentation required to install BenAdmin platforms is up to date.
3. Ability to identify and resolve and/or escalate issues with minimal guidance.
4. Create and execute test scripts to ensure work product is delivered error free and in accordance with requirements.
5. Working with Client Engagement Manager to secure missing information during renewal and maintenance of the product.
6. Analyze and validate data completeness, consistency, accuracy, and compliance to data standards.

Competencies and Qualifications

• Experience with PlanSource, Employee Navigator and/or ADP WFN desired.
• Minimum of five years of experience with a health and welfare benefits administration preferred.
• Bachelor’s degree or education and experience equivalency.
• Proficient in Microsoft Word and Excel.
• Solid knowledge in the area of HRO/Benefits Administration (i.e., ability to represent CSG as a technical expert in front of clients.)
• Ability to develop strong relationships with internal and external stakeholders at all levels.
• Effective communicator (written and verbal).
• Strong data administration skills (i.e. manipulation pivot tables, table compare and data conversion).
• Strong time management and organizational skills.
• Detail oriented with the ability to multitask.
• Ability to translate functional requirements into technical / processing specifications.
• Quality assurance and technology skills as it relates to the industry.