Conduent
Join Conduent as a Benefits Call Center Representative in Connecticut, US, and become the trusted voice that helps people navigate the benefits they rely on every day. This full-time, on-site role puts you at the heart of mission-critical support for the clients and communities Conduent serves.
About the Role
As a Benefits Call Center Representative based in Connecticut, you will field inbound calls and guide callers through benefits-related questions with clarity, patience, and care. It is a full-time, in-office position where strong communication skills and genuine empathy directly shape the experience of the millions of people who depend on the services Conduent delivers.
Key Responsibilities
- Answer incoming calls regarding benefits programs and respond to inquiries professionally and accurately.
- Listen carefully to each caller, identify their needs, and provide clear, helpful explanations.
- Document interactions and update records in line with established procedures.
- Resolve concerns efficiently while maintaining a courteous, supportive tone.
- Collaborate with team members to ensure callers receive consistent, high-quality service.
Qualifications
- Excellent verbal communication skills and a customer-first mindset.
- Comfort working in a structured call center environment with attention to detail.
- Ability to handle a high volume of calls while staying organized and composed.
- Reliability and a commitment to delivering accurate, dependable support.
- Willingness to work on-site in Connecticut, US.
About Conduent
Through its dedicated associates, Conduent provides mission-critical services and solutions for Fortune 100 companies and more than 500 government organizations, producing meaningful outcomes for clients and the millions of people who rely on them. Conduent fosters a workplace where individuality is recognized and valued, giving employees the opportunity to grow personally and make a real difference every day.
How to Apply
Ready to bring your communication skills to a role that matters? Apply today to join Conduent as a Benefits Call Center Representative in Connecticut, US, by submitting your application through the official listing.
To apply for this job please visit www.adzuna.com.
Working in Connecticut
Connecticut is a state in the New England region of the Northeastern United States. It borders Rhode Island to the east, Massachusetts to the north, New York to the west, and Long Island Sound to the south. Its capital is Hartford, and its most populous city is Bridgeport. Connecticut lies between the major hubs of New York City and Boston along the Northeast Corridor, where the New York metropolitan area, which includes four of Connecticut's seven largest cities, extends into the southwestern part of the state. Connecticut is the third-smallest state by area after Rhode Island and Delaware, a
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