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Benefits Administrator

Coates Group · Chicago, IL

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Fit summary

Strong fit if you can administer multi-plan benefits accurately for an on-site Chicago HQ team in a tech-forward vendor serving global restaurant clients, with clear compliance habits and calm employee coaching.

Day in the role

As Benefits Administrator at Coates Group in Chicago, you would run day-to-day employee insurance, pension, and savings plans with brokers and carriers; keep filings and plan rules aligned with federal and state requirements; answer manager and employee questions on benefits and employment rules; and help keep personnel records and handbooks current—supporting a growing digital-signage workforce at the West Loop office.

Skills to emphasize

Focus on benefits plan operations, carrier/broker coordination, ERISA-style compliance literacy, clear employee advising, and accurate HR documentation. No certification list was supplied for this posting.

FAQ from this listing

Is this role remote?

The listing is Chicago, IL and marked non-remote (remote: 0).

What does Coates Group do?

It provides digital menu-board and signage CMS, including work reported for McDonald’s globally.

What will I handle day to day?

Insurance, pension, and savings plan admin, compliance support, and advising employees and managers on benefits policies.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

O*NET source

Role overview (listing rewrite)

Benefits Administrator at Coatesgroup in Chicago, IL - Full Time, No Remote What This Role Involves The Benefits Administrator will be responsible for managing and administering employee benefits programs. This role involves ensuring compliance with all regulatory requirements, maintaining accurate records, and providing excellent customer service to employees. The ideal candidate will have experience in benefits administration, strong attention to detail, and the ability to work effectively in a fast-paced environment. What You'll Do Administer employee benefit plans including health, dental, vision, life insurance, and retirement programs Process claims and ensure timely payment of benefits Prepare reports on benefits usage and compliance with regulatory requirements Communicate with employees to address questions or concerns regarding their benefits Maintain accurate records and ensure confidentiality of employee information Stay up-to-date with changes in benefit laws and regulations, and implement necessary updates to the company’s programs Who We're Looking For We are seeking a highly organized and detail-oriented individual who can effectively manage complex benefits programs. The successful candidate will have experience in benefits administration, excellent communication skills, and the ability to work collaboratively with various departments within the organization. Minimum 3 years of experience in benefits administration Strong knowledge of ERISA, HIPAA, and other relevant regulations Excellent attention to detail and organizational skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Experience with HRIS or similar software is a plus Bachelor’s degree in Human Resources, Business Administration, or related field Working at Coatesgroup Coates Group has the values of a family-owned business and the innovative spirit of a start-up. We are curious, charismatic, authentic, and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators, and over-achievers. Together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences. Our global headquarters is proudly located in our founding home of Sydney, Australia, with offices around the world. We work in over 50 global markets and have been honored with awards such as the 2x Australia Good Design Award. We are focused on continual growth and…

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Generated for personal interview prep · 2026-08-20 UTC · getajob.ai