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Expect questions on coaching a counter team, handling VIP service, and hitting multi-brand sales targets. Prep brand-story talking points for Clarins and Shiseido and examples of resolving service issues on a busy floor.
Strong fit if you have luxury beauty or department-store leadership experience, enjoy brand partnership work, and thrive in a high-volume LA retail setting like Century City.
As Beauty Counter Manager for Clarins and Shiseido at Nordstrom Century City, you would open the counters, coach beauty advisors on product knowledge and service, drive sales goals, manage inventory and displays, and partner with brand reps—while delivering high-touch consultations on the luxury beauty floor.
No. It is an on-site beauty counter manager role in Los Angeles (Century City).
The listing is for Clarins and Shiseido counters within Nordstrom.
Prior beauty retail leadership, luxury brand fluency, and people-management experience transfer best.
Website: nordstrom.com
Public cache only — not an employee review.
Join Nordstrom's Beauty Department as a Counter Manager specializing in Clarins and Shiseido at our Century City location in Los Angeles. We're seeking a passionate beauty professional to drive brand excellence, educate customers about luxury skincare and cosmetics, and deliver personalized experiences that build lasting loyalty. About the Role As a Beauty Counter Manager for Clarins and Shiseido at Nordstrom in Century City, you'll own the sales and merchandising performance of your assigned luxury beauty brands while creating meaningful customer connections. This position combines hands-on sales expertise with consultative selling—you'll be both a skilled aesthetician and a business-focused team member who understands the power of personalized beauty recommendations. What You'll Do Drive sales and exceed targets for Clarins and Shiseido brands through consultative, personalized customer engagement Educate customers about skincare routines, product benefits, and brand heritage to build confidence and loyalty Maintain counter displays, inventory, and merchandising standards to reflect brand excellence Train and mentor team members on product knowledge and customer service best practices Build relationships with regular customers and develop repeat business Monitor inventory levels and communicate needs to management Collaborate with Nordstrom Beauty associates to enhance the overall department experience What We're Looking For Proven experience in luxury beauty retail or cosmetics sales Deep product knowledge of skincare, makeup, or fragrance—or strong willingness to learn Excellent communication and interpersonal skills Sales-driven mindset with ability to achieve targets Ability to work a part-time schedule, including weekends and holiday periods Passion for helping customers feel confident and beautiful Reliable, professional, and customer-focused approach About Nordstrom Nordstrom is committed to delivering exceptional customer service and creating inspiring beauty experiences. Our Beauty Department brings together luxury brands and talented professionals who genuinely care about helping customers look and feel their best. How to Apply Apply through this listing to join our team at the Century City Nordstrom location in Los Angeles, Los Angeles County.
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