Automotive Service Advisor

How to use this kit

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Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Resolve customer complaints or answer customers' questions regarding policies and procedures.
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
• Recruit, interview, and select employees.
• Interpret and communicate work procedures and company policies to staff.

O*NET source

Company facts (cached)

Website: hertz.com

Public cache only — not an employee review.

Role overview (listing rewrite)

The Hertz Corporation is hiring a full-time Automotive Service Advisor in Archer, Laramie County. In this role, you'll coordinate vehicle repairs and fleet maintenance, ensuring our rental vehicles remain in top condition and our service operations run smoothly. About the Role As an Automotive Service Advisor, you'll serve as the liaison between The Hertz Corporation's fleet operations and our authorized service vendors. You'll manage repair requests, oversee vendor performance, and ensure that all repairs meet our quality standards and budgeted costs. What You'll Do Review and prioritize vehicle repair requests across our diverse fleet Coordinate with service vendors to schedule repairs at agreed-upon pricing and specifications Monitor repair progress and quality assurance to ensure work standards are met Track expenses and vendor performance to optimize our maintenance budget and processes Communicate repair status and timelines with internal teams and vendors What We're Looking For Prior experience in automotive service, fleet maintenance, or vendor coordination Excellent organizational and communication abilities Strong capability to manage multiple priorities and maintain attention to detail Willingness to work flexible hours: Monday–Friday 4:00 a.m.–7:00 p.m. and Saturday–Sunday 4:00 a.m.–5:00 p.m. Problem-solving skills and a commitment to operational excellence Position Details Full-time position based in Archer, Laramie County. Hourly rate: $25. This position remains open until filled. About The Hertz Corporation The Hertz Corporation is a global car rental leader serving millions of customers annually. We maintain a large, well-managed fleet of vehicles and are committed to reliability, customer service, and operational excellence. How to Apply Apply through this job listing to be considered for this Automotive Service Advisor position with The Hertz Corporation.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Archer, Laramie County, hybrid, or fully remote?