Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Prepare examples of translating technical issues for non-experts, handling upset customers, prioritizing a busy queue, and working safely with techs. Know Walmart’s everyday-low-price retail context and why ACC throughput matters.
Best for organized, people-first candidates who like retail pace and light auto knowledge more than full technician work—grounded in store Auto Care operations, not remote desk work.
As an Auto Care Center Service Writer at Walmart in Terre Haute, you greet customers, capture vehicle concerns, open work orders, coordinate with techs on oil, tires, and batteries, quote services, and keep the bay schedule moving while supporting store service standards.
Build strengths in service advising, basic automotive literacy (oil, tires, batteries), POS/work-order systems, clear quoting, and calm high-traffic customer communication. No specific cert package is listed for this posting.
No. The listing is on-site in Terre Haute, Vigo County (remote flag is 0).
You write up vehicle services, coordinate with technicians, and guide customers through common ACC work such as oil, tires, and batteries.
Walmart is a large multinational retailer (WMT) founded in 1962; this role sits in its store Auto Care Center, not corporate HQ.
Website: walmart.com
Walmart Inc. is an American multinational omnichannel retail corporation that operates a chain of hypermarkets, discount department stores, grocery stores, pharmacies, and gas stations in the United States and 19 other countries. It is headquartered in Bentonville, Arkansas. The company was founded in 1962 by brothers Sam Walton and James "Bud" Walton in nearby Rogers, Arkansas. It also owns and operates Sam's Club retail warehouses.
Public cache only — not an employee review.
Join Walmart's Auto Care Center team in Terre Haute as a Full Time Service Writer, where you'll be the essential link between our customers and our skilled service technicians. We're looking for an organized, customer-focused professional to manage service orders, communicate vehicle maintenance needs clearly, and keep our operations running smoothly. About the Role As an Auto Care Center Service Writer at our Terre Haute, Vigo County location, you'll welcome vehicle owners, listen carefully to their concerns, and create detailed service work orders that guide our technicians through every repair and maintenance job. You're the professional who translates customer needs into clear instructions, manages scheduling, and ensures every customer leaves satisfied with their experience and informed about their vehicle's service. What You'll Do Greet customers and conduct thorough consultations about vehicle maintenance, repairs, and service needs Write accurate, comprehensive service work orders with all details technicians need to complete jobs correctly Estimate service costs and explain repairs and maintenance recommendations to customers in clear, accessible language Schedule appointments efficiently, coordinating customer availability with technician workload Process payments and handle transaction documentation Follow up with customers about completed services and address any questions or concerns Maintain organized records and ensure all paperwork is complete and accurate Support the team in delivering excellent customer service at every touchpoint What We're Looking For Strong communication skills and the ability to explain technical information in customer-friendly terms Experience in automotive service, customer service, or a similar role (preferred) Organized, detail-oriented approach to managing multiple service orders and appointments Ability to work efficiently in a fast-paced environment and prioritize tasks effectively Basic computer skills and comfort with service management systems Professional demeanor and genuine interest in helping customers High school diploma or equivalent About Walmart Walmart's Auto Care Centers provide quality vehicle maintenance and repair services to our communities. As a Service Writer, you'll be part of a team dedicated to keeping vehicles running safely and reliably while delivering exceptional service to every customer who walks through our doors. How to Apply To apply, complete your application directly on this page, or you'll be redirected…
Generated for personal interview prep · 2026-07-18 UTC · getajob.ai