Auto Care Center Service Writer

Join Walmart's Auto Care Center in Bryant as a Service Writer and be the first point of contact for customers seeking vehicle maintenance and repair services. In this full-time role, you'll manage the customer experience from check-in through completion, accurately documenting service needs and keeping customers informed every step of the way.

What You'll Do

• Greet customers and check in vehicles, gathering detailed information about their service needs
• Write clear, accurate service orders that capture customer concerns and vehicle details
• Explain recommended maintenance and repairs in accessible language, answering customer questions
• Process payments and handle billing inquiries with accuracy and professionalism
• Communicate service status updates to keep customers informed throughout their vehicle's time at the center
• Manage appointments and scheduling to optimize center workflow and customer satisfaction
• Maintain detailed vehicle records and service documentation

What We're Looking For

• Strong customer service skills and a professional demeanor
• Excellent verbal and written communication abilities
• Comfort using computer systems and point-of-sale technology
• Ability to prioritize multiple customers and tasks in a fast-paced environment
• Attention to detail when documenting vehicle information and service requests
• Basic understanding of vehicle maintenance is helpful but not required—we'll train you
• Reliable attendance and commitment to a full-time schedule

About the Role

This is a full-time position at Walmart's Auto Care Center in Bryant, Saline County, offering competitive hourly compensation ranging from $14 to $27 per hour, depending on experience and qualifications. You'll also have the opportunity to earn additional compensation through performance incentives. This role is on-site and requires availability during the center's operating hours.

How to Apply

Ready to start your career at Walmart? Submit your application through this job listing to join our team.