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Prepare concrete examples of retail credit ops: KYC/document control, limit setup, NPA early-warning signals, and process improvements. Be ready to discuss stakeholder management across branch, risk, and ops, and how you enforce policy without slowing customer turnaround. Clarify what “25 Yr Exp” means for this grade and what systems or product lines (home, auto, personal, etc.) you would own.
Best fit if you already run or support retail credit operations at scale and want a hands-on associate manager seat in Indore. Thin company detail means fit hinges on matching your product experience and control mindset to BFSI’s retail-assets stack once the employer is confirmed.
As an Associate Credit Operations Manager for retail assets, a typical day would center on credit workflow for retail lending: reviewing applications and documentation, monitoring portfolio quality, coordinating with branches or partners on exceptions, and keeping operations controls tight so decisions stay consistent and audit-ready. Expect handoffs with underwriting, collections, and compliance, plus tracking SLAs for disbursals and post-disbursement checks in the Indore retail-assets book.
No. The listing is for Indore, Madhya Pradesh, with remote set to off, so expect on-site work.
Associate Credit Operations Manager focused on retail assets—credit ops and portfolio support rather than pure sales or pure underwriting.
No certification family or costed resources were provided for this posting; confirm any bank-specific or regulatory training in the interview.
Website: bfsi.com
Public cache only — not an employee review.
BFSI seeks an experienced Associate Credit Operations Manager to lead critical loan disbursement and post-disbursal workflows across our Indore office. This full-time position offers the opportunity to drive operational excellence in a fast-paced banking and financial services environment. Role Overview As Associate Credit Operations Manager in our Indore location, you'll take ownership of end-to-end loan administration processes. This includes coordinating complex disbursement workflows, managing post-disbursal documentation, and ensuring compliance across all touchpoints. You'll serve as a bridge between multiple internal teams—sales, credit, legal, and technology—working to deliver seamless customer experiences while maintaining stringent regulatory standards. Your focus will be on efficiency, accuracy, and risk mitigation across the retail assets portfolio serving Indore and surrounding regions. Key Responsibilities Oversee loan disbursement cycles from approval through fund transfer, ensuring timely and accurate processing Manage post-disbursal compliance and documentation requirements for retail asset customers Coordinate across sales, credit, legal, and technical teams to resolve operational bottlenecks Monitor loan file completeness and regulatory compliance standards Identify process improvements and implement operational enhancements Support credit quality audits and regulatory examinations Who We're Looking For Seasoned operations professional with substantial experience in credit operations or loan administration Strong knowledge of loan disbursement processes, post-disbursal workflows, and retail lending Proven ability to coordinate across departments and manage competing priorities Excellent attention to detail and documentation standards Proficiency with banking operations systems and MS Office tools Bachelor's degree in commerce, business administration, or related field preferred Understanding of banking regulations and compliance frameworks Why Join BFSI Join a leading banking and financial services organization where your operational expertise drives real impact. You'll work with a collaborative team, gain exposure to large-scale retail lending operations, and contribute to processes that serve thousands of customers across Indore. BFSI values detail-oriented professionals who bring both technical knowledge and strategic thinking to their roles. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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