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Prepare brief examples of leading a retail or customer-service shift, handling a difficult customer, and keeping stock or cash accurate under pressure. Be ready to explain how you would support Animates Vetcare’s pet-focused store standards in Tauranga and back up the Store Manager on people, presentation, and daily targets.
Strong fit if you enjoy hands-on pet retail leadership, coaching a small team, and balancing customer care with store operations in a busy Bay of Plenty location—without needing remote work.
As Assistant Store Manager at Animates Vetcare in Tauranga, you would typically open or close the store, coach floor staff, keep shelves and pet-care displays trade-ready, and support customers on products and services. Expect shift leadership, stock and cash routines, vetcare-linked retail coordination, and standing in for the Store Manager so service and safety standards hold during busy trade.
No. The listing is for an on-site Assistant Store Manager role in Tauranga, Bay of Plenty.
Day-to-day work centres on supporting the Store Manager: leading shifts, helping customers with pet products and services, and keeping store operations running smoothly at Animates Vetcare.
Tauranga is in the Bay of Plenty on New Zealand’s North Island; see the regional overview on Wikipedia.
Assistant Store Manager - Animates Tauranga About the Role We are seeking a passionate and dedicated Assistant Store Manager to join our team at Animates Vetcare in Tauranga. As an Assistant Store Manager, you will play a crucial role in supporting the store manager and ensuring that the store operates efficiently while providing exceptional customer service. Assist with day-to-day operations of the store Support the store manager in managing staff schedules and performance Ensure the store is well-stocked, clean, and presentable to customers Handle customer inquiries and complaints effectively Participate in community events and promotions to enhance brand visibility What You'll Do In this role, you will be responsible for a variety of tasks that contribute to the overall success of the store. Your duties will include: Assisting with inventory management and ordering Overseeing cash handling and ensuring compliance with financial policies Participating in staff training sessions and mentoring new team members Maintaining a positive and professional work environment Collaborating with the store manager to develop and implement strategies for improving sales and customer satisfaction Qualifications To be successful as an Assistant Store Manager, you should have: A minimum of 1-2 years' experience in a retail or service-based environment Strong communication and interpersonal skills The ability to multitask and prioritize effectively A passion for pets and pet care Excellent organizational and time management skills Basic computer skills, including proficiency with Microsoft Office Suite About Animates Vetcare Animates Vetcare is New Zealand’s largest pet care specialist, operating 48 retail stores, 34 grooming salons, and 15 vet clinics across the country. We are committed to providing our customers with trusted advice, quality products, and expert support for their pets' wellbeing. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!
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