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Prepare concrete examples of running a duty shift: overbooked arrivals, complaints, staff no-shows, and after-hours repairs. Be ready to discuss Limpopo/Greater Kruger living (remote lodge life, roster fairness) and how you prioritise guest safety and wildlife-area protocols. Ask who the lodge operator is, duty roster, and accommodation if on-site.
Strong fit if you already know lodge or hotel duty management, stay calm with guests under pressure, and accept non-remote work in a rural bush setting. Weaker fit if you need city amenities, fixed 9–5 hours, or a desk-only role with no guest contact.
As Assistant Lodge Manager on duty, a typical shift covers front-of-house and operations: handovers, room and public-area standards, guest arrivals and queries, coordinating housekeepers, F&B, and guides, and escalating safety or maintenance issues. Duty periods often stretch across evenings and weekends when guests are on property; you act as the visible decision-maker when the lodge manager is off shift.
Useful focus areas for this title (no formal cert list supplied): guest-service standards, basic stock and room inventory, shift leadership, incident and emergency awareness, and clear English for international guests. No certification products or prices were provided in the source data.
No. The listing is for Greater Kruger, Limpopo (on-site lodge duty), not remote work.
The advert is from Kendrick Recruitment; the lodge brand and operator are not specified in the supplied data—confirm with the recruiter.
You cover the lodge when the manager is off duty: guest issues, standards, and operational decisions across the shift.
Assistant Lodge Manager / Duty Manager | Luxury Safari Camp | Hoedspruit, Limpopo Kendrick Recruitment | South Africa Role Overview We are currently seeking an experienced and professional Assistant Lodge Manager / Duty Manager to join our team at a luxury safari camp in Hoedspruit. The successful candidate will support the Lodge Manager in overseeing daily operations, ensuring exceptional guest experiences, and maintaining high standards of service. What You'll Do Support the Lodge Manager in managing day-to-day operations of the lodge. Ensure all staff are well trained and adhere to the highest standards of customer service. Oversee housekeeping, food & beverage services, and other relevant departments as required. Manage guest relations and resolve any issues promptly. Participate in team meetings and contribute to the development of operational strategies. Skills & Qualifications A minimum of 5 years’ experience in a similar role within the hospitality industry, preferably in luxury safari camps or lodges. Strong leadership and communication skills. Excellent organizational and time management abilities. Ability to handle multiple tasks under pressure while maintaining a positive attitude. Previous experience with guest relations and conflict resolution is essential. More About Kendrick Recruitment Kendrick Recruitment is dedicated to connecting experienced professionals with the best opportunities in South Africa. We offer a range of services, including recruitment, training, and career development support. Our team works closely with clients to ensure that we find the perfect fit for both candidates and employers. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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