- Full Time
- New York, New York, United States
Gracious Hospitality Management
Gracious Hospitality Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are professionals committed to ensuring exceptional hospitality and service to our customers. GHM has been honored with receiving a Michelin star eight years in a row for its restaurants Piora, Cote Korean Steakhouse & COTE Miami.
We are seeking to hire a dynamic and experienced Assistant General Manager to oversee and lead our award winning hospitality team. The ideal candidate will work closely with team members to provide exceptional, engaged service to our customers, and promote an environment of respect, support, and grace in the dining room.
The full Job Description will be shared during the interview process.
Duties & Essential Functions (these are not all-inclusive):
- Assists the General Manager as directed.
- Trains, schedules, and delegates work assignments to all Front of House department team members including, but not limited to sommeliers, servers, bartenders, barbacks, server assistants, runners, hosts, and reservationists.
- Develops positive customer relationships and addresses customer service needs.
- Responds efficiently and accurately to customer complaints.
- Appraises staff performance and provide feedback to improve productivity.
- Develops strategies for better workplace efficiency and goal achievement.
- Liaises between employees and General Manager (“GM”).
- Holds staff accountable to restaurant policies, procedures, service standards, and steps of service.
- Maintains physical facilities within the restaurant space.
- Implements policies and protocols for restaurant operations.
- Previous hospitality experience preferred (5+ years).
- Must be able to lift heavy boxes (at least 50 lbs).
- Ability to walk, stand, and bend for extended periods of time over multiple floors.
- Occasional kneeling, bending, crouching, and climbing is required.
- Available to work weekends, nights, and holidays as the business dictates.
- Must be of legal age according to State regulations to serve alcohol (18 years).
- Fluent in written and spoken English.
- Food handler’s certification.
New York State’s Pay Transparency Law requires employers to include a range of pay for
all advertised job, promotion, or transfer opportunities.
- Structured, generous compensation for all positions
- Comprehensive Medical, Dental, and Vision benefits
- Flexible Spending Account/Health Savings Account
- Commuter Benefits
- Referral Bonus Program
- Career Advancement Opportunities
- Employee Recognition Awards
- Paid Time Off
Gracious Hospitality Management fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.
Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at people@gracioushm.com.
To apply for this job please visit job-boards.greenhouse.io.
Explore Gracious Hospitality Management online
Working in New York, NY
Weather right now in New York, NY: checking… · Local time:
New York, often called New York City (NYC), is the most populous city in the United States. It is located at the southern tip of New York State on New York Harbor, one of the world's largest natural harbors. The city comprises five boroughs—Manhattan, Brooklyn, Queens, the Bronx, and Staten Island; each is coextensive with its respective county. It is the geographical and demographic center of both the Northeast megalopolis and the New York metropolitan area, the largest metropolitan area in the United States by both population and urban area. New York is a global center of finance and commerc
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
Market context
- Similar listings in New York, New York, United States 1
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.