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Asset Protection Specialist (Full Time)

Green Thumb · Allentown, Pennsylvania, United States

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Website: greenthumb.com

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Role overview (listing rewrite)

Green Thumb is hiring a full-time Asset Protection Specialist in Allentown, Pennsylvania, United States. This role pairs attentive guest hospitality with proactive safety practices to foster a secure, welcoming atmosphere for visitors and the team. Position Summary As a full-time Asset Protection Specialist with Green Thumb in Allentown, Pennsylvania, United States you will serve as the approachable first point of contact who shapes positive impressions from the moment people arrive. The position blends friendly customer support with ready-to-act safety leadership so that everyone feels respected, calm, and cared for while compliance standards stay intact. People who enjoy connecting with others, staying physically prepared for prompt response, and reinforcing a professional yet inviting culture will succeed here. The work is not limited to conventional security; it actively elevates both the guest experience and day-to-day operations. Key Responsibilities Greet every visitor with genuine warmth and efficiently manage check-in while meeting all compliance requirements to establish a positive atmosphere immediately. Deliver basic concierge assistance by answering everyday questions and guiding people smoothly through the location. Provide a visible, mobile, and approachable presence that deters issues, supports order, and covers entrances, exits, and site perimeters for safety and comfort. De-escalate situations through empathy, tact, and clear communication while escorting guests or visitors as needed to keep flow, cleanliness, and safety on track. Stay fully alert, respond urgently to and properly report any safety, security, or compliance incidents, and assist with emergency readiness for fire, evacuation, or weather events. Complete visual inspections according to procedures to keep the environment free of hazards and share discreet insights on guest interactions or risks with store teams and leadership. Build mutual trust across the team, model professional and compliant conduct while helping train new Asset Protection Specialist colleagues, and handle other assigned duties. What You Bring At least one year of customer-facing or concierge experience strongly preferred, along with preferred familiarity with POS systems or compliance tools; security, military, or law enforcement experience is advantageous when paired with a hospitality-first mindset. Flexibility for schedules that include mornings, days, nights, and weekends; reliable attendance; valid driver’s license or state…

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Generated for personal interview prep · 2026-07-17 UTC · getajob.ai