Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Public-domain labor data — prepare examples for 2–3 of these.
Smiledigitalhealth is hiring a full-time Application Support Engineer (Remote Canada) based in Toronto, Ontario. This remote Canada opportunity lets you support advanced platforms while collaborating with teams and clients from the Toronto area. About This Position As an Application Support Engineer (Remote Canada) with Smiledigitalhealth in Toronto, Ontario, you will keep critical systems running smoothly through responsive remote assistance. The full-time role centres on client-facing problem resolution, close coordination with development and quality assurance colleagues, and scheduled participation in Tier 2 on-call coverage so that issues mandating elevated attention receive prompt handling anywhere across Canada. Key Responsibilities Investigate and resolve technical challenges raised through support channels arriving from users and stakeholders Build and maintain applications plus supporting utilities that streamline project implementation efforts Correct defects and introduce improvements within the live production configuration Perform work involving cloud environments, Helm chart management, Azure continuous delivery pipelines, Java codebase updates, and configuration documents Coordinate regularly with external clients as well as internal engineering and quality assurance specialists to safeguard overall product stability Rotate through after-hours Tier 2 support shifts to address elevated-severity incidents when they arise Skills & Qualifications Demonstrated aptitude for diagnosing and clearing support tickets of varying complexity Hands-on experience adjusting Java source code and configuration resources Working knowledge of cloud infrastructure administration along with Helm charts Familiarity with Azure pipelines for automated build and deployment processes Ability to partner effectively with both customers and cross-functional product teams Readiness to fulfil on-call Tier 2 responsibilities as part of a shared roster Competence in crafting lightweight tools that aid implementation projects and ongoing operations More About Smiledigitalhealth Smiledigitalhealth advances global health results with an innovative platform and data management solutions that currently operate in more than twenty countries. Ranked nineteenth on Deloitte’s Technology Fast 50 list for 2024, the company helps healthcare participants gather and share information through its leading FHIR-based data liberation technology so that structured data reaches care teams and systems efficiently. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-07-18 UTC · getajob.ai