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Expect scenarios on measuring engagement, rolling out AI features to shoppers or customers, and balancing speed with retailer/ops constraints. Prepare concise examples of cross-team influence and remote collaboration.
Strong fit if you like remote, cross-functional AI adoption work at a public grocery-delivery platform (CART) rather than pure research or hands-on ML engineering alone.
As AI Engagement Manager at Instacart, a typical day centers on how AI surfaces in shopper and customer experiences: aligning product, data, and go-to-market on engagement goals; reviewing experiment results; coordinating prompts, models, or tooling with engineering; and translating retailer and fulfillment realities into clear adoption plans for remote stakeholders worldwide.
Prioritize AI product literacy, experiment design, stakeholder communication, and grocery/marketplace domain context. No certified training paths are specified in the provided cert list.
The listing marks remote with location Anywhere in the World.
It runs grocery delivery and pickup plus retail media in the U.S. and Canada via personal shoppers and partner retailers.
No certification family or paid cert resources were provided for this role.
Website: instacart.com
Maplebear Inc., doing business as Instacart, is an American retail media and delivery company based in San Francisco that operates a grocery delivery and pick-up service in the United States and Canada accessible via a website and mobile app. It allows customers to order groceries from participating retailers with the shopping being done by a personal shopper, who picks, packs, and delivers the order, while also providing alcohol delivery in regions where it is permitted.
Public cache only — not an employee review.
AI Engagement Manager - Instacart - Anywhere in the World The Opportunity We are seeking an AI Engagement Manager to join our Enterprise AI Pod at Instacart. This role is pivotal in driving successful AI engagements with B2B retail and CPG partners, ensuring that complex, multi-stakeholder projects move forward smoothly. As the operational backbone of these engagements, you will be responsible for managing partner relationships from discovery through workflow adoption, holding your team accountable to delivery, and serving as a key liaison between technical teams and business stakeholders. Your Responsibilities Lead and manage complex AI engagements with B2B retail and CPG partners Ensure successful onboarding of new partners into the AI engagement process Facilitate regular communication and collaboration between technical teams, business stakeholders, and partners Drive partner adoption of AI workflows and ensure value realization Hold your team accountable for delivery timelines and milestones Develop and maintain strong relationships with key partners to drive long-term success Who We're Looking For We are looking for a highly organized, detail-oriented professional with excellent communication skills. You should have experience in managing complex projects and a deep understanding of AI technologies and their applications in the retail industry. A proven track record of delivering successful engagements is essential. Additionally, you must be able to work effectively in a remote environment and possess strong leadership and interpersonal skills. About the Company Instacart is revolutionizing the grocery industry by providing flexible earning opportunities for shoppers and unparalleled convenience for customers. Our mission is to deliver an essential service that customers rely on, while also offering safe and flexible earnings opportunities. We believe in creating a supportive work environment where employees can thrive both professionally and personally. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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