Account Representative – State Farm Agent Team Member

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to walk through how you explain deductibles, liability limits, and why a client might add or drop coverage. Prepare examples of follow-up with existing customers, handling objections without overselling, and keeping accurate policy notes. Ask how this agency splits service, sales, and renewals among team members.

Fit summary

Strong fit if you like face-to-face and phone client work, detail-heavy admin, and building a local book in the Brentwood area for an independent State Farm agent team—not pure corporate desk sales.

Day in the role

As an Account Representative on the Austin Hardy - State Farm Agent team in Brentwood, your day centers on helping clients understand coverage and keep policies current.

• Explain policy features, trade-offs, and options for auto, property, life, and related lines
• Customize programs to fit household or small-business risks
• Handle renewals, records, and beneficiary or coverage changes
• Follow up with existing policyholders and prospect for new clients through networking and outreach

Skills to emphasize

Build product fluency across common personal lines, clear explanations of coverage gaps, CRM/record hygiene, and consultative prospecting. Practice renewal conversations and documenting recommended changes. No certificate list was supplied for this posting.

FAQ from this listing

Is this a remote job?

No. The listing is for on-site work with Austin Hardy - State Farm Agent in Brentwood, Williamson County, Tennessee.

What kind of work does an account representative do here?

Core work matches insurance sales-agent tasks: explaining policies, customizing coverage, renewals and records, and growing clients through outreach.

What SOC or occupation family is this closest to?

O*NET maps it to 41-3021.00 (Insurance Sales Agents), with related titles such as Account Representative.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Customize insurance programs to suit individual customers, often covering a variety of risks.
• Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.
• Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
• Perform administrative tasks, such as maintaining records and handling policy renewals.
• Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
• Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
• Confer with clients to obtain and provide information when claims are made on a policy.
• Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

O*NET source

Role overview (listing rewrite)

Auditor Representative - State Farm Agent Team Member at Austin Hardy - State Farm Agent in Brentwood, Williamson County The Opportunity Are you outgoing and customer-focused? Do you enjoy working with the public? If so, this could be an exciting career opportunity for you! At Austin Hardy - State Farm Agent, we are seeking a dedicated Account Representative to join our team. This full-time position offers a competitive salary, flexible schedule, and opportunities for advancement. Bonus based on performance Company parties Paid time off Parental leave Signing bonus Training & development Core Duties The Account Representative will be responsible for: Building and maintaining relationships with clients to ensure their needs are met. Providing excellent customer service through proactive communication and problem-solving. Assisting in the sales process, including identifying new business opportunities. Participating in team meetings and training sessions to enhance skills and knowledge. Who We're Looking For We are seeking an individual who is: Dedicated and customer-focused. A strong communicator with excellent interpersonal skills. Proficient in sales techniques and relationship management. Committed to continuous learning and professional development. Working at Austin Hardy - State Farm Agent Join our team where you can make a difference by providing exceptional service to our clients. We offer a supportive work environment that encourages growth and success. As an Account Representative, you will have the chance to contribute to the success of our agency while enjoying a rewarding career. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Brentwood, Williamson County, hybrid, or fully remote?