Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Prepare examples of retention saves, hard-market renewals, and multi-stakeholder coordination. Ask how IOA splits producer vs. AM ownership, commercial niches in Brevard, and carrier appetite for local risks.
Strong fit if you like relationship-led commercial insurance work on the Space Coast, can navigate carrier markets, and are comfortable in a non-remote agency setting at a multi-location brokerage.
As Account Manager–Commercial Insurance at IOA in Palm Bay, expect to own commercial client relationships: renewals and midterm changes, quoting with carriers, certificates and endorsements, claims triage with producers, and CRM documentation for local businesses.
Strengthen commercial lines product knowledge, carrier portals, CRM hygiene, and client communication. Free options: Saylor Academy — Business & Management courses (free); Google Project Management — Skillshop / free intro resources (free). Florida license/CE rules apply separately.
No. The listing is for Palm Bay, Brevard County (remote: 0).
IOA is an independent insurance office/brokerage serving commercial and other insurance clients; recent news includes brokerage asset acquisitions in South Florida.
No. This enricher has no verified pay band—treat compensation as unknown until the employer states it.
Website: insuranceofficeofamerica.com
Public cache only — not an employee review.
Insurance Office of America is hiring a full-time Account Manager – Commercial Insurance in Palm Bay, Brevard County, Florida. If you're a skilled relationship builder with a passion for helping business owners secure the coverage they need, we want to hear from you. About the Role As an Account Manager in our Commercial Insurance division, you'll be the primary contact for a portfolio of small to mid-sized business clients. You'll manage ongoing client relationships, identify coverage gaps, process policy renewals, and help clients navigate their insurance needs as their businesses grow. This is a full-time position based in our Palm Bay office, where you'll work closely with our team to deliver personalized service and build lasting partnerships. What You'll Do Service and grow a dedicated book of commercial insurance clients Review existing policies and recommend coverage improvements or cost-saving opportunities Process renewals, endorsements, and policy changes with accuracy and attention to detail Respond to client inquiries and resolve coverage or billing questions promptly Coordinate with carriers and internal teams to ensure smooth policy issuance and claims support Meet with clients to understand their business risks and insurance objectives Track renewal dates, policy expirations, and client communications using our management systems Contribute to team goals and support office operations as needed What We're Looking For 1–3 years of commercial insurance experience (P&C, general liability, workers' compensation preferred) Strong communication and interpersonal skills; ability to explain insurance concepts clearly Organized, detail-oriented, and capable of managing multiple client accounts Proficiency with insurance management software and standard office applications Valid Florida insurance license or willingness to obtain one Reliable, professional, and committed to excellent customer service About Insurance Office of America Insurance Office of America serves individuals and businesses across Florida with a full range of insurance products and expert advice. We pride ourselves on personalized service, long-term client relationships, and a team-oriented culture. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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