Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to describe overnight judgment calls, how you stay alert and respectful under stress, documentation habits, and examples of supporting someone in crisis without escalating. Ask how Waypoint staffs 3rd shift and what success looks like after 90 days.
Strong fit if you want full-time overnight human-services work, can stay steady in a shelter setting, and prefer hands-on resident support over desk-heavy roles. Thin company and pay DATA means confirm benefits, training, and shift expectations directly with Waypoint.
As 3rd shift full-time shelter staff at Waypoint in Manchester, NH, you cover overnight operations: check-ins, safety rounds, crisis support, documentation, and calm handoff to morning staff. Expect quiet stretches mixed with urgent needs, firm boundaries, and teamwork when someone is in distress.
Focus on overnight safety protocols, clear incident notes, professional boundaries, and calm communication. No certification family or paid resources are listed in CERTS for this posting.
No. The listing is on-site shelter staff in Manchester, NH (remote flag is 0).
Overnight coverage of the shelter floor—safety, resident support, and handoff—rather than daytime programming (exact hours should be confirmed with Waypoint).
CERTS lists no family or resources; any CPR, first aid, or state requirements should be confirmed with the employer.
Website: waypoint.com
Public cache only — not an employee review.
Join Waypoint as a 3rd Shift Full Time Shelter Staff member in Manchester, Hillsborough County, and provide critical overnight support to young people experiencing housing insecurity. Working the graveyard shift from 11:30 PM to 8:00 AM, you'll create a safe, stabilizing presence during the hours when vulnerable youth need it most. About the Role This is a full-time overnight shelter position providing care and supervision at an emergency facility for young people in crisis. You'll work 40 hours per week on the night shift with weekend availability required, earning $21.00 per hour plus overnight shift differential. What You'll Do Monitor and supervise shelter residents throughout the night, ensuring their safety and well-being Provide calm, reassuring presence during overnight hours when emotional crises often intensify Build trust with youth through consistent, encouraging interactions and active listening Document overnight activities and resident interactions per shelter protocols Maintain clear communication with day-shift staff through detailed shift handoffs Keep the shelter secure and properly maintained during night hours What We're Looking For Ability to work reliably and consistently during overnight hours (11:30 PM – 8:00 AM) Genuine commitment to supporting young people experiencing homelessness Strong communication and relationship-building skills Composure and emotional resilience in demanding situations Flexibility for weekend shifts as shelter operations require Willingness to complete background screening and required training About Waypoint Waypoint provides emergency shelter and supportive services for youth in crisis, offering safe housing and compassionate care to young people experiencing homelessness in Manchester and throughout the region. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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