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Facilities Helpdesk Administrator

  • Full Time
  • Anywhere

Invictus Group

Invictus Group — Belmont, Sutton

Responsibilities: * Use CAFM system as a user on site including PPM records, reactives and reporting. * Answer calls/email for the business in a timely fashion * Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. * Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close…

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