Heidi Health
Join Heidi Health as a Customer Support Engineer in APAC and be part of a diverse team that’s reimagining primary care and changing the face of healthcare in Australia and around the world. As a Support Engineer, you’ll apply technical expertise to diagnose, resolve, and prevent complex issues in our AI-powered healthcare product, directly impacting product reliability, customer trust, and Heidi’s ability to scale safely in high-stakes clinical environments.
Requirements
- 2+ years’ experience in a support engineer role
- Proactive individual who thrives in a fast-paced startup environment and enjoys collaborating with an international team dedicated to building impactful AI experiences
- Strong problem-solving skills with the ability to think critically and learn on the fly
- Strong customer focus with excellent communication skills
Benefits
- Additional paid day off for your birthday and wellness days
- Generous personal development budget of $500 per annum
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Australia
Australia, officially the Commonwealth of Australia, is a country comprising the mainland of the Australian continent, the island of Tasmania and numerous smaller islands. It has a land area of 7,688,287 km2 (2,968,464 sq mi), making it the sixth-largest country in the world. Australia is the world's flattest and driest inhabited continent. It is a megadiverse country, and its size gives it a wide variety of landscapes and climates including deserts in the interior and tropical rainforests along the coast.
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