Mercier Consultancy BG
Role Overview
We are hiring Portuguese-Speaking Video Streaming Customer Experts to join our team in Greece. This role is suited for individuals passionate about the video streaming industry and skilled at delivering exceptional customer service to Portuguese-speaking clients.
What You Will Do
Offer outstanding customer service in Portuguese via phone, email, and chat, addressing various inquiries related to video streaming services. Support customers with account management, subscription issues, and basic technical troubleshooting.
Why It Might Be a Fit
Fluent Portuguese language skills (spoken and written) are required; English proficiency is a plus. Experience in customer service, preferably in video streaming or related technology sectors.
Requirements
- Fluent Portuguese language skills (spoken and written)
- Experience in customer service, preferably in video streaming or related technology sectors
- Excellent communication abilities
- Basic technical knowledge to assist with troubleshooting video streaming platforms
- Familiarity with CRM software and digital communication tools
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Health Insurance
- 2 Extra Salaries Per Year
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Bulgaria
Bulgaria, officially the Republic of Bulgaria, is a country in Southeast Europe. It is situated on the eastern portion of the Balkans directly south of the Danube river and west of the Black Sea. Bulgaria is bordered by Greece and Turkey to the south, Serbia and North Macedonia to the west, and Romania across the Danube river to the north. It covers a territory of 110,994 square kilometres (42,855 sq mi), making it the tenth largest within the European Union and the sixteenth-largest country in Europe by area. Sofia is the nation's capital and largest city; other major cities include Plovdiv,
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