Mercier Consultancy BG
Role Overview
Mercier Consultancy MD is seeking enthusiastic Portuguese-speaking Customer Service Representatives for an Online Streaming Service, based in Greece. This remote position offers the opportunity to provide excellent support to customers, ensuring they enjoy a smooth and engaging streaming experience.
What You Will Do
Respond to customer questions and concerns via phone, email, and chat in Portuguese, assist with account management, subscription issues, and content-related inquiries, troubleshoot and resolve technical problems related to streaming devices and platforms.
Why It Might Be a Fit
Native or fluent Portuguese speaker with excellent written and verbal communication skills, previous experience in customer service, preferably in the digital streaming or entertainment industry, strong problem-solving skills and ability to handle technical inquiries effectively.
Requirements
- Native or fluent Portuguese speaker
- Excellent written and verbal communication skills
- Previous experience in customer service
- Knowledge of English is advantageous
- Strong problem-solving skills
- Ability to handle technical inquiries effectively
- Familiarity with CRM tools
- General computer proficiency
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Portugal
Portugal, officially the Portuguese Republic, is a country in Southwestern Europe. It is a unitary republic comprising mainland Portugal, located on the southwestern of the Iberian Peninsula and bordered by Spain to the north and east, and the archipelagos of Madeira and the Azores in the Atlantic Ocean. The country has a population of over 10.7 million, and Lisbon, its capital, is the largest city. Portugal's internal waters and territorial sea together account for two-fifths of its territory, and its exclusive economic zone is one of Europe's largest, while its terrain contains a diverse ran
More jobs at Mercier Consultancy BG
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.