- Full Time
- York, United Kingdom, Hybrid
Starcompliance
Role
StarCompliance is seeking an experienced and highly motivated Associate Director to lead our UK-based Client Support Services team. This is a key leadership role responsible for delivering exceptional support experiences to our global client base while driving operational excellence, technical leadership, and continuous improvement across our support function.
Reporting directly to the Head of Client Support Services & Environments, you will lead a team of technical support professionals, champion a culture of accountability and development, and serve as a senior escalation point for complex client and platform issues.
The successful candidate will bring a unique combination of strong people leadership, customer focus, and deep technical expertise within SaaS and cloud-based environments. You will be equally comfortable coaching team members, engaging with senior client stakeholders, and leading the investigation and resolution of complex technical challenges. This is an exciting opportunity to play a pivotal role within one of the fastest-growing SaaS companies in compliance technology, helping shape the future of support operations while ensuring our clients receive an exceptional service experience.
To apply for this job please visit jobs.lever.co.
Explore Starcompliance online
Working in York, North Yorkshire
Weather right now in York, North Yorkshire: checking… · Local time: · Air quality: · Daylight: · UV index:
York is a cathedral city in North Yorkshire, England, with Roman origins, sited at the confluence of the rivers Ouse and Foss. It has many historic buildings and other structures, including the minster, castle and city walls, all of which are Grade I listed. It is the traditional county town of Yorkshire, and the administrative centre of the City of York district. It is located 27 miles (43 km) north-east of Leeds, 90 miles (140 km) south of Newcastle upon Tyne and 207 miles (333 km) north of London. York's built-up area had a recorded population of 141,685 at the 2021 census.
England is a country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and more than 100 smaller adjacent islands. England shares a land border with Scotland to the north and another land border with Wales to the west, and is surrounded by the North Sea to the east, the English Channel to the south, the Celtic Sea to the south-west, and
🇬🇧 Relocation safety for United Kingdom: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in United Kingdom: 4.7% — via World Bank
Locally, the most commonly reported issue recently was Violence and sexual offences — via UK Police data
- Elevation 22m (72 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.