- Full Time
- Thiruvananthapuram
Propelsoftware
Propel Software transforms the way product companies work. Our product value management platform connects commercial and product teams to optimize decision making, drive process efficiencies, and engage customers with compelling products and experiences. Propel has a proven track record of improving product quality, speeding time to revenue and profit, and improving customer satisfaction. Recognized as a Deloitte Technology Fast 500 winner and one of Fortune’s Most Innovative Companies in America, Propel is built on Salesforce and drives product success for hyper growth startups, corporate pioneers, and Fortune 500 leaders in the high tech, medtech and consumer goods industries.
Propel seeks a motivated Technical Support Engineer to join our India team. This role is well-suited for someone building their technical foundation in SaaS support, with a focus on resolving customer-reported issues and taking hands-on ownership of Propel environment infrastructure across the Propel and Salesforce platforms. The P2 Technical Support Engineer is responsible for delivering first-line support, developing strong product knowledge, and managing critical environment operations including provisioning internal customer orgs and package upgrades, and applying post-install configurations and validation. Our ideal candidate has a solid technical background, a collaborative mindset, and excellent communication skills—whether via email or video conferencing (Zoom). This position offers a meaningful opportunity to grow both customer-facing and technical infrastructure skills while contributing to an exceptional customer experience.
To apply for this job please visit jobs.lever.co.
Terms used in this posting
- relocation assistance
- The employer may help cover some or all costs of moving to take the job, such as moving expenses or temporary housing.
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Working in Thiruvananthapuram, Kerala
Weather right now in Thiruvananthapuram, Kerala: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:
Thiruvananthapuram, also known as Trivandrum is the capital city of the Indian state of Kerala. As of 2011, the Thiruvananthapuram Municipal Corporation had a population of 957,730 over an area of 214.86 km2, making it the most populous city in Kerala. The larger Thiruvananthapuram metropolitan area has over 1.7 million inhabitants within an area of 543 km2. Thiruvananthapuram is one of the few cities in India that functions as a capital city, a heritage city, a maritime city, an information technology city, a space research city, a defence city, an automotive tech city, a bioscience city, a t
Kerala is a state on the Malabar Coast of southern India. It was formed on 1 November 1956 under the States Reorganisation Act, which unified the country's Malayalam-speaking regions into a single state. Covering 38,863 km2 (15,005 sq mi), Kerala is primarily a strip of coastal plains sandwiched by the Western Ghats and the Laccadive Sea, bound by Karnataka to the north-east, Tamil Nadu to the sou
🇮🇳 Relocation safety for India: High Risk — via Warnely, CC BY 4.0
National unemployment rate in India: 4.2% — via World Bank
- Elevation 20m (66 ft)
Source: Wikipedia (state)
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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