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Home / (Canada) Software Implementation Consultant – Clinical

(Canada) Software Implementation Consultant – Clinical

Pointclickcare at a glance

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Pointclickcare

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. 
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
As part of the Professional Services, Solution Services team, the Software Implementation Consultant, will act as the principal liaison with the customer to implement leading practices to optimize workflows and drive business outcomes within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor, guiding them on recommended business practices and use of the solution, that will drive value and impact for their business. The successful candidate will lead an in-depth analysis of the customers’ desired business process, operations and practices and lead the configuration and setup. Working as part of a high performance, cross collaborative team you will be an integral driver of customer value and solution adoption.  The applicant should expect up to 30% travel to customer sites and regional meetings.
 
The Software Implementation Consultant will report to the Manager, Professional Services.

To apply for this job please visit jobs.lever.co.

Terms used in this posting

hybrid
A work arrangement combining both in-office and remote/at-home work, typically on a set schedule.

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Mississauga is a Canadian city in the province of Ontario. Situated on the northwestern shore of Lake Ontario in the Regional Municipality of Peel, it borders Toronto (Etobicoke) to the east, Brampton to the north, Milton to the northwest, and Oakville to the southwest. With a population of 717,961 as of 2021, Mississauga is the seventh-most populous municipality in Canada, third-most in Ontario, and second-most in the Greater Toronto Area (GTA) after Toronto itself. However, for the first time in its history, the city's population declined according to the 2021 census, from a 2016 population

Ontario is the southernmost province of Canada. Located in Central Canada, Ontario is the country's most populous province. As of the 2021 Canadian census, it is home to over 14 million people, which is 38.5% of the country's population. Ontario is the second-largest province by total area and the fourth-largest jurisdiction of all the Canadian provinces and territories. It is home to the nation's

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