- Full Time
- Alameda, CA
Penumbrainc at a glance
Penumbrainc
The Business Process Analyst, CFSO, works as part of Penumbra’s Customer and Field Support Operations team, focusing on developing meaningful improvements and solutions to serve the function. The Business Process Analyst has a proven record of analyzing processes and collecting business requirements and designing improvements to meet business needs, project management, stakeholder alignment and change management. The Business Process Analyst will report to the Senior Manager, Operations and will be a key link between the CFSO function and counterparts in IT, the SAP team, Accounting, and Sales Operations.
What You’ll Work On
• Collaborate actively with business partners, including end users within CFSO, IT, Accounting, Sales Operations, and Quality to analyze and document business requirements and recommend, project manage, test and implement solutions
• Effectively communicate and mediate an outcome
• Project manage and effect change management, including planning, implementing and solidifying the changes
• Improve and optimize current systems in the business
• Work with end users to create compelling business case for new applications or functionality, including cost/benefit and risk/impact analysis
• Collaborate closely with other teams and understand overlaps of teams and applications to troubleshoot/resolve issues
• Work with end users as needed to develop and execute test plans to verify business systems and processes work as expected
• Develop and recommend operational processes and/or process improvements focused on aligning with industry standards and best practices.
• Support production system incidents; troubleshoot and provide root cause analysis; participate in user acceptance testing (UAT) to ensure quality of changes.
• Ability to work independently, manage multiple projects simultaneously, and have excellent communication and collaboration skills.
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work-related duties as assigned
What You Contribute
• Bachelor’s degree in business, IT, or related field with 5+ years of experience, or equivalent combination of education and experience
• Experience with SAP
• Detailed understanding of OTC process and transactional implications
• Medical device, pharmaceutical, biotech, or other regulated industry experience desired
• Experience with SAP, GHX and Salesforce is highly desirable
• Strong oral, written, and interpersonal communication skills
• High degree of accuracy and attention to detail
• Proficiency with MS Word, Excel, and PowerPoint
• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously
Working Conditions
General office environment. Willingness and ability to work on site. Requires some lifting and moving of up to 25 pounds. Must be able to move between buildings and floors. Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. Must be able to read, prepare emails, and produce documents and spreadsheets. Must be able to move within the office and access file cabinets or supplies, as needed.
Annual Base Salary Range: $87,339 – $140,313
We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
To apply for this job please visit jobs.lever.co.
Terms used in this posting
- equity
- Ownership stake in the company, usually in the form of stock options or RSUs, offered in addition to salary.
Explore Penumbrainc online
What people say about Penumbrainc
- Ask HN: Who is hiring? (June 2021)
- The Real High-Tech Immigrant Problem: They’re Leaving
- Things are about to get worse for generative AI
- Facebook: Legal action against employers asking for your password
Recent news
- First Patient Enrolled in Penumbra's FORWARD Study Evaluating Mechanical Thrombectomy and Computer Assisted Vacuum Thrombectomy for Distal Acute Ischemic Stroke
- PEN - Penumbra Inc Volatility & Greeks - Finviz
- Penumbra, Inc. (PEN) Stock Analysis: A Healthcare Innovator with a 14.40% Potential Upside - DirectorsTalk Interviews
- Penumbra Expands CAVT for Stroke to Europe with CE Mark for THUNDERBOLT - AOL.com
- Price to earnings forward of Penumbra, Inc. – DUS:0P8 - TradingView
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Alameda, Bernalillo County
Weather right now in Alameda, Bernalillo County: checking… · Local time: · Air quality: · Daylight: · UV index:
New Mexico is a landlocked state in the Southwestern region of the United States. It is one of the Mountain States of the southern Rocky Mountains, sharing the Four Corners region with Utah, Colorado, and Arizona. It also borders the state of Texas to the east and southeast, Oklahoma to the northeast, and shares an international border with the Mexican states of Chihuahua and Sonora to the south.
🇨🇦 Relocation safety for Canada: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Canada: 6.9% — via World Bank
- Elevation 1,523m (4,997 ft)
Source: Wikipedia (state)
Watch & learn
Video via YouTube.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.