- Full Time
- Melbourne, VIC 3000
Macquarietechnologygroup
The Opportunity
We’re looking for an experienced Technical Service Manager (TSM) to become the trusted technical advisor for a portfolio of enterprise customers.
This is a highly visible post-sales role that combines technical consulting, service delivery, customer engagement and project leadership. You’ll own the technical relationship with your customers, ensuring their environments remain reliable, secure and optimised while identifying opportunities to improve their technology and overall experience.
Working closely with Sales, Engineering, Service Delivery and Operations, you’ll oversee technical implementations, lead service reviews, manage escalations, and provide strategic guidance that helps customers maximise the value of their investment with Macquarie Telecom.
If you enjoy solving complex technical challenges, building long-term customer partnerships and influencing positive business outcomes, this is the role for you.
To apply for this job please visit jobs.lever.co.
Explore Macquarietechnologygroup online
Working in Melbourne, Melbourne Region
Weather right now in Melbourne, Melbourne Region: checking… · Local time: · Air quality: · Daylight: · UV index:
Melbourne is the capital and most populous city of the Australian state of Victoria and the second most-populous city in Australia. The city's name generally refers to a 9,993-square-kilometre (3,858 sq mi) area, comprising an urban agglomeration of 31 local government areas. The name is also used to specifically refer to the local government area named City of Melbourne, whose area is centred on the Melbourne central business district and some immediate surrounds.
Wellington is the capital city of New Zealand. It is located at the southwestern tip of the North Island, between Cook Strait and the Remutaka Range. Wellington is the third-largest city in New Zealand, and is the administrative centre of the Wellington Region. It is the world's southernmost capital of a sovereign state. Wellington features a temperate maritime climate, and is the world's windiest
🇦🇺 Relocation safety for Australia: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Australia: 4.1% — via World Bank
Recent seismic activity: 5 earthquakes (M4.5+) within 200km in the last 6 months — largest M5.0 near 65 km W of Foxton Beach, New Zealand. via USGS
- Elevation 39m (128 ft)
Source: Wikipedia (state)
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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