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Customer Experience Manager

Jobgether at a glance

Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Experience Manager based in Denmark.

This role sits at the heart of a fast-scaling digital marketplace serving millions of users worldwide. You will be responsible for elevating the end-to-end customer experience by turning feedback and operational data into meaningful improvements. Acting as a key connector between support, product, operations, and training teams, you will help identify friction points across the customer journey and drive structured, data-informed solutions. The environment is highly collaborative, international, and performance-driven, with a strong emphasis on continuous improvement. You will work closely with customer support data, quality frameworks, and CX metrics to ensure consistency and excellence across all interactions. This is a high-impact role where your insights directly shape user satisfaction, operational efficiency, and long-term customer trust.

To apply for this job please visit jobs.lever.co.

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Working in Denmark

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Denmark is a Nordic country in Northern Europe. It is the metropole and most populous constituent of the Kingdom of Denmark, also known as the Danish Realm, a constitutionally unitary state that includes the autonomous territories of the Faroe Islands and Greenland in the north Atlantic Ocean. Metropolitan Denmark, also called "continental Denmark" or "Denmark proper", consists of the northern Jutland peninsula and an archipelago of 406 islands. It is the southernmost of the Scandinavian countries, lying southwest of Sweden, south of Norway, and north of Germany, with which it shares a short b

🇩🇰 Relocation safety for Denmark: Very Safevia Warnely, CC BY 4.0

National unemployment rate in Denmark: 5.5%via World Bank

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