Tenant Services Coordinator

Join CBRE as a Tenant Services Coordinator in Washington, D.C., and become the main point of contact supporting our tenants and vendor partners across our managed properties. This full-time position plays a vital role in our Property Management team, ensuring building occupants receive responsive, professional service while helping us operate properties smoothly on behalf of our clients.

About the Role

As a key member of our Washington, D.C. property management office, you'll handle the day-to-day coordination that keeps our tenant relationships strong and our buildings running efficiently. You'll bridge communication between tenants, vendors, and the internal team, solving problems quickly and representing CBRE with professionalism and care.

What You'll Do

• Field tenant calls and inquiries, providing timely responses and routing requests to appropriate team members
• Process written tenant communications, including maintenance requests, lease questions, and service coordination
• Coordinate delivery services and package management for building tenants and vendors
• Support administrative operations, including data entry, record-keeping, and documentation
• Manage vendor communications and scheduling for services that support building operations
• Track and follow up on tenant service requests to ensure resolution and satisfaction
• Assist with lease-related coordination and tenant move-in/move-out logistics

What We're Looking For

• Strong communication skills, both written and verbal
• Customer service experience and a commitment to tenant satisfaction
• Organizational ability and attention to detail
• Proficiency with standard office software and ability to learn property management systems
• Professional demeanor and ability to handle multiple priorities
• Flexibility and problem-solving mindset

About CBRE

CBRE is a leading global real estate services company serving property owners, investors, and occupants across commercial and residential properties. Our Washington, D.C. team manages diverse properties and takes pride in delivering outstanding service to the tenants and clients who depend on us.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.