ICT GRC – ICT Governance Manager

About the opportunity

We are seeking an ICT GRC – ICT Governance Manager to join our CISO Office at N26. In this role, you will drive and evolve our ICT governance framework, ensuring alignment with regulatory requirements, industry standards, and organisational strategy across a fast-paced digital banking environment.

You will work cross-functionally to strengthen governance, operational resilience, audit readiness, and compliance practices, while helping shape innovative and scalable approaches to ICT risk and control management.

In this role, you will:

• Own, define, and continuously evolve the Governance Documentation framework for Information Security within the CISO Office (2nd LoD), including policies, standards, procedures, work instructions, and process flows.
• Ensure governance artifacts remain aligned with regulatory requirements, industry best practices, and organisational strategy.
• Establish clear accountability models and governance operating models across 1st and 2nd line functions.
• Own and strategically develop the Target Measure Catalogue (TMC), ensuring its completeness, regulatory alignment, and operational effectiveness.
• Drive enterprise-wide integration of Target Measure Catalogue requirements into 1st line procedures and operational processes.
• Ensure accurate and traceable mapping of target measures to relevant regulations and standards.
• Oversee change management processes related to TMC updates and regulatory changes.
• Ensure comprehensive mapping of governance controls to regulations such as MaRisk, DORA, AI Act, CRA, PSD3 and standards including ISO 27001/27002, NIST, and other applicable frameworks.
• Drive DORA related activities to ensure operational resilience within the ICT landscape.
• Proactively monitor regulatory developments and translate them into actionable governance enhancements.
• Act as the subject matter expert for ICT Governance during regulatory reviews and supervisory interactions.
• Own the end-to-end delivery of all IT audits related requests for the CISO Office.
• Act as the primary escalation and decision authority for audit findings.
• Ensure timely remediation, sustainable control improvements, and executive-level reporting.
• Define and implement AI-enabled approaches to automate compliance monitoring and control testing.

What you need to be successful:

Background: 

• Bachelor’s degree in Information Technology, Computer Science, Information Security, or related field (preferred).
• Professional certifications such as CISA, CISM, CRISC, or equivalent strongly preferred.
• 6+ years of experience in IT governance, risk management, and information security compliance, ideally within banking or financial services.
• Knowledge of regulatory requirements such as MaRisk, DORA, AI Act, CRA, PSD3 and international standards such as ISO 27001/27002, NIST, COBIT.
• Strong understanding of IT infrastructure, cloud security, application security, and enterprise control environments.
• Demonstrated experience leveraging automation and AI tools to enhance governance and compliance frameworks.

Skills: 

• Strong strategic thinking with the ability to translate regulatory complexity into practical governance frameworks.
• Proven leadership and stakeholder management skills across 1st and 2nd line functions.
• Excellent analytical and problem-solving capabilities in complex regulatory environments.
• Advanced project and program management skills with the ability to manage parallel initiatives independently.
• Expertise in governance tooling and collaboration platforms (e.g., JIRA, Confluence, FigJam).
• Strong executive communication skills, including board-ready reporting and presentations.
• Fluency in English required; German (fluent or basic) preferred, with willingness to learn.

Traits:

• Strong sense of ownership and accountability – operates independently without supervision.
• Strategic mindset balanced with attention to detail.
• Proactive decision-maker with sound judgment in ambiguous situations.
• High ethical standards and integrity, with a strong commitment to confidentiality and data protection.
• Comfortable challenging the status quo and driving organisational change.
• Resilient and adaptable in a fast-changing, regulated environment.
• Passionate about continuous improvement, governance excellence, and innovation.

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation. 
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.    
• Additional day of annual leave for each year of service.  
• A high degree of autonomy and access to cutting edge technologies – all while working with a friendly team of peers of diverse nationalities, experiences, and backgrounds. 
• We work in a hybrid setup, combining in-office collaboration with the flexibility to work from home.
• A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We’ve eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. 

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. 

Do you see yourself thriving in this role? We’d love to see your application even if you don’t meet 100% of the criteria. You may just be the right fit for this or other roles!

Equal opportunities for all

At N26, we believe our strength lies in our people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success. We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages.

We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We’re here to support you!

Discover more about Diversity & Inclusion at N26: https://n26.com/en-eu/diversity-and-inclusion