- Full Time
- Shenzhen, China
Payoneer at a glance
payoneer.com- Founded 2005
Source: Wikipedia
Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
What’s the job?
Are you an energetic, motivated self-starter who can learn quickly in a fast-paced environment? Are you a passionate, committed professional with a keen sense of people, high intellectual curiosity, strong work ethic and accountability? Is this you?
Key responsibilities:
- Verify customer documents during onboarding for authenticity and compliance.
- Be the POC for business escalations, provide insights/progress updates on the cases and resolve the case in a fast and accurate manner.
- Identify potential issues/opportunities from the daily work and escalate to manager for further follow-up.
- Assist and engage in additional projects/tasks assigned.
- Oversee SLAs to ensure alignment with team and business goals.
- Maintain strict adherence to both local and global KYC standards and procedures
We’re looking for:
- Strong customer-centric mindset
- Good oral and written communication in both Mandarin and English
- Quick learner with strong adaptability
- Effective communicators across teams
- Detail-oriented and proactive in problem-solving
- Able to work under pressure with time constraint
- KYC knowledge will be a plus
Qualifications:
For Payoneer internal candidates:
- 2+ years’ working experience, with a minimum of 1 year tenure in Payoneer CC or Ops roles
- Good performance and reference check from line manager
For external candidates:
- College degree or above
- Global work experience and background in the payments industry are strong assets.
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
To apply for this job please visit www.payoneer.com.
Explore Payoneer online
What people say about Payoneer
- [dead]
- Ask HN: Paypal alternatives for vendors outside the US?
- Ask HN: How to deal with the pain of receiving payments when living in Ukraine?
- Why you should think twice about Freelancer.com
Recent news
- Why Benchmark Just Downgraded Payoneer (PAYO) After the Buyout Deal - Yahoo Finance
- Nuvei to Acquire Payoneer for $2.75 Billion, Creating a Leading Global Platform for Local and Cross-Border Commerce - PR Newswire
- How a Nuvei-Payoneer merger would build business - Payments Dive
- Payoneer agrees to $2.75 billion sale to Nuvei, ending five-year public market run - CTech
- Nuvei acquires Payoneer in $2.75bn payments deal - FinTech Global
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Shenzhen
Weather right now in Shenzhen: checking… · Local time: · Air quality: · Daylight:
Shenzhen is a prefecture-level city in the province of Guangdong, China. A special economic zone, it is located on the east bank of the Pearl River estuary on the central coast of Guangdong, bordering Hong Kong to the south, Dongguan to the north, Huizhou to the northeast, and Macau to the southwest. With a population of 17.5 million in 2020, Shenzhen is the third-most-populous city by urban population in China after Shanghai and Beijing. The Port of Shenzhen is the world's fourth-busiest container port. Shenzhen has established itself as a premier global metropolis with GDP that surpassed Hon
Guangdong is a coastal province in South China, on the north shore of the South China Sea with Guangzhou as the capital. With a population of 128.590 million across a total area of about 179,800 km2 (69,400 sq mi), Guangdong is the Chinese province with the largest GDP, the largest population and the 15th-largest by area, as well as the fifth-most populous country subdivision and the 5th largest c
🇨🇳 Relocation safety for China: Exercise Normal Caution — via Warnely, CC BY 4.0
- Elevation 7m (23 ft)
Source: Wikipedia (state)
Market context
- Similar listings in Shenzhen, China 1
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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