System Architect (BACoE)

The System Architect is the technical anchor of the Business Analysis and Architecture Center of Excellence (BACoE). You are responsible for the structural integrity, performance, and long-term scalability of our clients’ technology ecosystems, with NetSuite at the core.

A proactive and strategic thinker, you combine curiosity, independent initiative, and strong collaboration with the confidence to challenge decisions in the best interest of long-term system health. You set architectural standards, guide complex solution designs, and lead large-scale transformations while mentoring teams and elevating technical excellence across Professional Services.

How you’ll make an impact:

1. Technical Design & Governance (40-60%)

• Strategic Architecture: Design end-to-end ecosystems with NetSuite at the core, integrating CRM, HRIS, E-Commerce, and WMS.
• Resilience & Performance: Prioritize “Good Architecture” by ensuring systems are operationally optimized, decoupled, and built to handle peak loads without incurring technical debt.
• Integration Strategy: Lead the design of integration patterns (REST, Webhooks, Middleware) to ensure data freshness and synchronization.
• Data Stewardship: Own the roadmap for Master Data Management (MDM), data migration, and archiving to maintain a “Single Source of Truth.”
• Technical Risk Mitigation: Conduct “spike” investigations and feasibility studies for high-risk custom requirements. You evaluate designs against NetSuite Governor and Volume Limits to ensure solutions are future-proof and do not incur technical debt during peak operational loads.

2. Practice Development & Mentorship (40-60%)

• Standard-Setting: Define the GURUS Technical Excellence Framework, including coding practices, integration design, and data management standards.
• Architecture Review Board: Act as the final quality gate, ensuring all technical designs across the department meet GURUS’ high benchmarks.
• Asset Creation: Build a library of “Reference Architectures” and reusable tools to empower our broader Professional Services team.
• Technical Coaching: Act as a “Level 3” escalation point and mentor for developers and consultants.
• Ambassadorship: Represent GURUS by contributing to blog posts, conferences, publications, whitepapers, webinars and more.

What you bring to the table:

• A degree in Computer Science, Software Engineering, or equivalent practical experience.
• Integration Mastery: 5+ years of experience with iPaaS platforms (Boomi, Celigo, Workato) and high-volume API integrations.
• ERP Ecosystem Expertise: 3+ years of experience designing and supporting enterprise-level ERP solutions. While NetSuite is our core platform, we highly value architects with deep experience in similar ecosystems who are eager to translate their skills into the NetSuite 
• Platform Specific (NetSuite or Equivalent): deep understanding of core ERP data models, integration tools (SuiteTalk/RESTlet), JavaScript-based development (SuiteScript), and data extract and transformation (SuiteAnalytics)
• Systems Thinking: The ability to see the “ripple effects” of technical decisions across a multi-platform ecosystem.
• Documentation Excellence: Proficiency in translating complex logic into professional diagrams (Lucid, Visio) for both developers and C-suite stakeholders.
• Communication:  Highly skilled in customer presentation tailoring to technical and non-technical audiences. Exceptional written and verbal communication in both English and French * This position requires proficiency in a language other than French due to the fact that 75% of our clients operate in English
• Strategic Backbone: The professional courage to challenge a design if it jeopardizes the long-term health of the system.
• Travel: Occasional travel may be required, including to the United States. Candidates must be eligible and able to travel internationally.

What are the perks of being a GURU?

• Join a dynamic team of driven professionals who are passionate about the intersection of business and tech.
• A people-first culture 
• Flexibility that works for you: Enjoy a hybrid model and flexible schedules designed for true work-life balance.
• Your well-being is our priority: Benefit from comprehensive medical/dental coverage and a flexible health spending account (gym, gear, massages, and more).
• Invested in your growth: We support your career with continuous training, paid certifications, and clear paths for internal advancement.