- Full Time
- New York, New York, United States
Global Relay at a glance
globalrelay.com- Founded 1999
SEC filings mentioning "Global Relay": 21 — search EDGAR
Source: Wikipedia
Global Relay
Who we are:
For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.
We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.
Your role:
The Solutions Engineer drives the technical aspects of the sales execution for our customers, and provides technical pre-sales, sales execution and post-sales support.
Your responsibilities:
- Participates in discovery sessions with customers and prospects to understand their technical and business needs.
- Preparing and delivering highly tailored presentations (including custom demonstrations) that show deep understanding of the client’s challenges and how our solutions map to them
- Partner with Sales/CS, SME & Enterprise Services as the dedicated account team on any given opportunity
- Develop and execute Proof of Concepts (PoCs) to demonstrate how our solutions meet customer requirements and add value
- Support the building and maintaining demo environments
- Acts as the technical expert and provide knowledgeable service during demonstrations of Global Relay products.
- Answering technical questions related to the software and how it fits into the prospect’s existing ecosystem (i.e. hosting, security, integrations, etc.) and assisting in responding to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner
- Be the point of contact for technical service escalation, including customer inquiries with respect to product, sales demos or other questions.
- Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners
- Work closely with Product Managers, representing the wider SE team to understand current offerings and roadmap, providing feedback and insights to inform product development
- Lead client-facing technical workshops and discovery sessions to map out workflows, integration paths, identify technical risks, and define best practices for solution deployment
- Participates in the development of technical account strategy with Business Development teams to identify opportunities for sales.
About you:
- Undergraduate degree
- 5+ years of experience in sales/solutions engineering, ideally in a SaaS environment
- Experience in financial or regulatory technology is preferred but not required
- Outstanding public speaking skills and professional business manner with the ability to establish relationships at executive business levels.
- Outstanding communication and organizational skills, with strong attention to detail.
- Experience using SalesForce or other CRM system is highly desirable.
Compensation:
Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.
The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees’ work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching.
For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team!
What you can expect:
At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.
Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.
We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.
To learn more about our business, culture, and community involvement, visit www.globalrelay.com.
To apply for this job please visit www.globalrelay.com.
Terms used in this posting
- equity
- Ownership stake in the company, usually in the form of stock options or RSUs, offered in addition to salary.
Explore Global Relay online
What people say about Global Relay
- Netbird – Open Source Zero Trust Networking
- I was right about ATProto key management
- Nature's many attempts to evolve a Nostr
Recent news
- Highlights of 2026 Global Relay Gastown Grand Prix - Xinhua
- Dentons advises Global Relay on acquisition and financing of 45 Cannon Street - Dentons
- Hot Privacy and Data Security Issues on the Hill for 2026, Global Relay Intelligence & Practice - Morgan Lewis
- McGuireWoods’ David Hirsch Discusses Evolving Crypto Regulatory Landscape in Global Relay Interview - McGuireWoods
- Global Relay Simplifies Encrypted File Transfer Compliance via Partnership With SendSafely - Business Wire
Aggregated from public discussions and news; opinions are the authors’ own.
Working in New York, NY
Weather right now in New York, NY: checking… · Local time: · Air quality: · Daylight: · UV index:
New York, often called New York City (NYC), is the most populous city in the United States. It is located at the southern tip of New York State on New York Harbor, one of the world's largest natural harbors. The city comprises five boroughs—Manhattan, Brooklyn, Queens, the Bronx, and Staten Island; each is coextensive with its respective county. It is the geographical and demographic center of both the Northeast megalopolis and the New York metropolitan area, the largest metropolitan area in the United States by both population and urban area. New York is a global center of finance and commerc
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
- Elevation 25m (82 ft)
Market context
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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