Senior Director, Software Engineering

Senior Director, Software Engineering 

Fanatics Collectibles is the home of sports cards, trading cards, and collectibles for over 100 million fans worldwide. As part of the global Fanatics platform, we’re rebuilding how collectors discover, buy, sell, and experience their hobby with world class technology and product experiences.

As a Senior Director, Software Engineering, you will be the founding leader for Fanatics Collectibles in Mexico City, building a technology hub for Fanatics Live, Fanatics Collect, and Topps.com.

The Role

Your team will own critical services that power our collector ecosystem, including the payment rails that move money, the warehouse management tools that enable fast and easy fulfillment, and the trust and safety systems that protect every transaction. To achieve this at scale, we are establishing an engineering hub in Mexico City to support our global, real-time commerce platform. As the Senior Director, Software Engineering, you will…

• Build the organization and culture to position Mexico City as a center of excellence within Fanatics’ global engineering organization
• Partner directly with US-based engineering, product, talent acquisition, and operations leaders to align roadmaps, define team structures, hire top talent, and stand-up systems that are mission-critical to the business
• Own scalable infrastructure for Payments, Warehouse Technology, Transportation, Customer Experience Technology, Identity, and Trust & Safety systems
• Establish best practices that enable your engineering team to reliably deliver high impact software
• Partner with Finance and Trust & Safety operations teams to improve key health metrics for the business
• Represent Fanatics in Mexico City by building relationships in the local tech community, engage in the broader engineering ecosystem, and attracting top talent to the hub

Basic Qualifications

• 10+ years of engineering experience
• 7+ years of people management experience, specifically building and leading high-performing, multi-disciplinary engineering teams
• 5+ years of experience in e-commerce operations technology (payments processing, warehouse management systems, logistics technology, identity, and trust & safety systems
• Expertise in at least one operational systems domain across payments (auth rates, fraud, BNPLs, payout systems), warehouse and logistics technology (WMS, fulfillment operations), or trust & safety (fraud detection, identity verification, risk platforms)
• Experience attracting, retaining, and developing senior engineers in a competitive LATAM market

Preferred Qualifications

• Experience working in multinational, US-headquartered, or US-scale technology companies
• Experience creating communication strategies and strong cross-functional collaboration skills to partner with stakeholders and to translate business requirements into technical roadmaps
• Proven track record of creating structure out of ambiguity and bringing technical visions to life
• Business fluency in English
• Based in Mexico City or open to relocating. This is an onsite leadership role

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers