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Infrastructure Operations Support

Encora at a glance

Encora

Key Responsibilities

  • Monitor, track, and manage technology obsolescence across the organization.
  • Validate, reconcile, and remediate CMDB data related to technology obsolescence.
  • Extract and consolidate data from multiple sources; analyze using Power BI and generate insightful reports for leadership.
  • Collaborate closely with application teams and stakeholders to minimize technology obsolescence gaps across the enterprise.
  • Engage with stakeholders to negotiate, escalate, and ensure timely achievement of milestones aligned with the obsolescence roadmap.

Job Requirements

Mandatory Requirements

  • Strong understanding of CMDB concepts with hands-on experience in IT asset environments.
  • Proficiency in Power BI for data extraction, analysis, and reporting.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively.
  • Ability to perform in a fast-paced, high-pressure environment.

Nice to Have

  • Experience in managing technology obsolescence initiatives.
  • Knowledge of CMDB, operating systems, storage, networks, middleware, and related technologies.
  • Understanding of CI data classes and attribute inheritance

To apply for this job please visit job-boards.greenhouse.io.

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Working in Kuala Lumpur, Malaysia

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Kuala Lumpur (KL), officially the Federal Territory of Kuala Lumpur, is the capital city and a federal territory of Malaysia. It is the most populous city in the country, covering an area of 243 km2 (94 sq mi) with a population of 2,075,600 as of 2024. Greater Kuala Lumpur, which itself includes the Klang Valley, is an urban agglomeration of 8.81 million people as of 2024. It is among the fastest growing metropolitan regions in Southeast Asia, in terms of both population and economic development.

Kuala Lumpur (KL), officially the Federal Territory of Kuala Lumpur, is the capital city and a federal territory of Malaysia. It is the most populous city in the country, covering an area of 243 km2 (94 sq mi) with a population of 2,075,600 as of 2024. Greater Kuala Lumpur, which itself includes the Klang Valley, is an urban agglomeration of 8.81 million people as of 2024. It is among the fastest

  • Elevation 34m (112 ft)

Source: Wikipedia (state)

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